Heron House

Not impressed. To level set and compare against other hotels in the area, we stayed in June 2025 for 4 nights, Wed. - Sun. for $1502.22 (included tax, room, and breakfast). Maybe this is a great deal. Not sure. Desk and breakfast staff were not friendly. Taking out the garbage and providing clean towels is the only service included in room cleaning (we were told). We had to ask for clean towels most days and clean the sand/grit off the hotel floor ourselves. Shower was dirty. I showered with my flip flops on. There was at least a 1 inch space between the room door and the floor allowing all of the AC to escape to the outside. You could see light coming through the bottom of the entryway door. We had to put down a towel to cover up the entire space between the floor and the door at night. We were there with several friends which is the only reason why I am giving a 2 (poor) and not a 1 (terrible). The AC worked well.

They must have some decent rooms at Heron House but I'm afraid ours was not one of them. It's hard to describe just how terrible it was. Everything was dirty/soiled. Upon arrival we noticed nail clippings on the rug. We asked front desk to have it cleaned but it never was. Room service was hit or miss, finally I saw someone outside another room and asked that they please bring us fresh towels. The lamp above the bed was hanging by a thread, there were slats and rods missing from the blinds, the curtains did nothing to block out light, the outlet covers were broken, the walls were filthy with dust, bathroom lights rusted, water pressure in sink was non-existent and hot water only from shower - if you waited long enough. Patio furniture was just aweful. The pool was decent however there were only 2 lounge chairs and the regular chairs didn't have any padding.

Upon reading reviews I was a little skeptical. I went ahead and booked and I was able To get it for less than $200 a night, so that’s where I’m Coming from. For that price I thought the hotel/room were fine. Yes a little updates are needed but it was clean, quite and at a great location to Duval street And its activities. Everyone was friendly, Patrick was very helpful upon checking and helped carry my wife’s luggage on the flight of stairs to our room. We would definitely stay again.

Great location and ambience . Bathrooms a little outdated but clean. Loved the area and atmosphere. Breakfast was acceptable . Pool was nice. They have bike rental on property .We had a little mouse visit in our room. Hopefully they can exterminate this problem.

We loved it. Individualistic, stylish rooms, everything worked, a good breakfast included, and a terrific location, very near Duval St. and yet quiet. Would definitely stay there again. Staff was helpful. Not your cookie-cutter hotel room; it had character.