Ocean Key Resort & Spa

Our stay at Ocean Key Resort & Spa was absolutely perfect. We were greeted with complimentary champagne and a warm welcome that set the tone for a luxurious getaway. Our room had breathtaking ocean views, and the sunsets were nothing short of spectacular—the sky lighting up in brilliant shades of pink and gold right from our balcony. The location is unbeatable, just steps from Duval Street yet peaceful and relaxing. Truly the perfect mix of island charm, luxury, and unforgettable sunsets!

Worst greeting ever : I came in the hotel and they did not have Apple Pay (are we in 2025?), my spare crédit card did not go through, so instead of taking my 4 exhausted kids in the room, they had us wait 30 minutes in the lobby to find a solution which was an old fashioned online payment!! Not hospitality as I expect it, especially when you see how outdated lots of the hotel parts are… first and last time ever for me guys !

Main entrance was completely under construction, requiring us to enter the hotel through the side street and parking garage. The side street was always flooded and we had to walk further down cross over and then back. The lobby was in a makeshift hotel room. Expected more for the price point.

This location is under renovation but the overall first impression was not great. You had no choice but to valet park and then you were at their mercy when you needed to leave. Valet unattended quite often and you had no choice but to wait for them. The rooms are ok, nothing special. Pool area was small, pictures are very deceiving. The pool was also dirty, desperately needed cleaning. We were there for 3 nights. You have to request service in your room and we did so for 2 of the nights and never received anything at all. We had to call to get more towels and they took an hour to bring them to us almost making us miss an excursion. Location is good, but I will look elsewhere next time. We broke our week long stay up into two hotels and had a much better experience elsewhere.

Despite ongoing renovations Ocean Key remains open and provided the same excellent service as we have experienced during our previous visit. We look forward to returning to enjoy the enhancements of this outstanding property.