Parrot Key Hotel & Villas

Hotel was absolutely beautiful. We spent two nights in a really decent room, but after coming back on the last night and there being an issue with the drains, they moved us to a suite which was also lovely. A great seleciton of pools, and my favourite part was escaping the kids for a bit and going to read my book in a hammock in a quiet little nook, looking out over the sea. Total bliss.

We stayed at Parrot Key for our 30th anniversary in June for 4days. We did not have a bad time at all, but know before you go. The property itself is beautiful surrounded by lots of tropical trees and plants so you feel very much in the islands. It's a bit from Duval Street, but there is a shuttle that runs fairly regularly. The concierge is run by a third party, so be prepared that they do want to sell you their excursions, carts, and such. The pool areas were nice, but don't expect much refreshment in the water- they were very much like bathwater. My complaint is the furniture in the pool area is very worn and then the "restaurant" area which is by the main pool is POOR. Drinks were OK, but food was below average (stale chips and terrible guac). The furniture in this area is truly falling apart and looks like it's been in someone's backyard for 15 years. The rooms was fine. We had a water view 1 bedroom. The room was huge, but there's no storage; descent closet, but no place to really put clothes. In this huge room it would've been nice to have a love seat or big chair (there was plenty of room for it). There was a small round table with 2 worn out small chairs. The credenza had 4 of the smallest drawers for clothes I've ever seen. Also here again was furniture that is looking very worn. Bed was comfy and bathroom was fine. However, the shower is an issue and the resort needs to get their plumbing fixed! We had maintenance come in 2x to help with water issues. They are using "low flow heads' (think this is a Keys thing), but the fact that you cannot keep hot water and it goes cold halfway through a shower and then you have to wait for hot water to return. The resort did reimburse us 2 days of the resort fee due to the plumbing issues. I would consider staying there again, but I do think the resort needs to work on themselves to get up to par for the price.

Unsatisfactory experience. Not maintained as you would expect from this caliber of hotel with the star rating it advertised. Dirty pool and patios. Floors not cleaned and bathrooms dirty. No pride taken in the appearance. Left much to be desired. Rooms left to last minute to be cleaned. Forced valet which was not needed as the parking lot is right next to the rooms.

Beautiful place to vacation. Staff was extremely friendly and helpful. Nice clean place. I was able to really relax. Great location.

We were really excited to come here and just basically use the hotel for midday break and sleeping while vacationing Key West. When we first arrived, they wanted to take the car for valet and my handicapped senior mother asked how far we had to walk to the room and it was a bit far. One of the valet then noticed our handicap placard and suggested to park in the handicap spot outside our room. That is what we did. The room had a few steps up but no railing. (67A). Big flag. The handicap was room was spacious but dirty and dusty. As if it has not been touched in a very long time. We had to keep shoes on because the floor was dirty. As we vacationed and came back to the hotel, we ran into the same issue over and over again and that was the valet kept parking in the handicap spots outside of our room and even the space that has the path to the sidewalk. This happened at least 4 times, we had to call and tell them to move. When we would leave the valet parked cars next to ours blocking the doors for my mom to get in. They charged us for valet when we never used it. Then they wanted to charge parking when valet was parking in handicap parking. Never will stay here again.