Parrot Key Hotel & Villas

We booked a summer promo rate and stayed at Parrot Key Hotel & Villas for four nights in mid-July with our family. The two-bedroom suite was spacious, with a king bed in the master, a queen in the second bedroom, and a living room area—perfect for us to spread out. The air conditioning worked flawlessly throughout the entire space, providing relief from the July heat. Check-in was quick and easy, though they placed a $400+ hold on our credit card without much explanation. There was no welcome drink offered upon check-in, and it did not appear that they even provided one, despite it being mentioned on their website. Our room was clean and smelled fresh, though the carpets could have used a deeper clean—walking barefoot left our feet black. Truthfully, we’d packed cleaning supplies after reading some iffy reviews, but thankfully didn’t need them. The balcony off the master bedroom was peaceful, and we enjoyed listening to the resident roosters in the mornings. One thing to note: the suite is accessed via a steep flight of stairs to the main living area, and then another set of stairs leads up to the queen bedroom. It’s not ideal for anyone with mobility issues, and while they don’t offer assistance with luggage, they do have carts available. Housekeeping is by request only (before 10 AM), but we didn’t bother. The kitchenette, equipped with a mini fridge, sink, and microwave, was handy, and the Wi-Fi connection was strong. Valet parking is required, though we often ended up retrieving our own car when the valet was busy. The location is about a 10-minute drive to Duval Street, so we Ubered into town, but the nearby Walgreens was convenient for snacks and water. We enjoyed lounging around the Adult pool because the music was much quieter and the crowd was calmer than at some of the other pools. The staff works diligently to maintain the grounds' cleanliness. We were up early, and there was always staff cleaning the pools, pressure washing the sidewalks, and refilling the towels. We enjoyed two delicious lunches at Grove Kitchen and Bar during our pool days at Parrot Key Hotel. The setup couldn't have been more convenient - great tables right next to the lounge chairs allowed us to eat poolside without missing a minute of relaxation. While they were experiencing WiFi issues (meaning we had to order at the bar instead of scanning the usual QR code), the food and tropical cocktails made every trip worthwhile. Overall, it was a comfortable stay with a few quirks—great for families who don’t mind stairs and want extra space.

What an unpleasant staff. Breakfast was supposed to be till 11.00. What a suprise was for me when at 10.40 their told us that no more breakfast will be served any more. Can you imagine such hotel??? Unbelievable! Literally guests are completely not important for them. Money are! Terrible experience. Not recommend this facility.

The hotel was excellent and centrally located to everything on the island. Staff were helpful and friendly. The pools and restaurant were great and have a boutique feel. The concierge was amazing to help us find something fun for everyone! We would definitely stay here again!

The place is ok , it’s nice but the service is horrible, the rooms are not cleaned properly, they automatically charge a tip in any priced item you order and neglect to tell you, and a 50$ per day fee for the shuttle weather you use it or not!!!! Front desk woman was argumentative at the get go ! DEFINITELY WONT be going back there! Headache

I do not recommend this property. We did not get the space off of the patio pictured for the three-bedroom villa (half the size and no view except bushes), the second and third floor of our villa had extremely dirty/smelly carpet (black dirt track up the stairs and overall terrible smell throughout the second and third floor) as well as a visibly dirty/stained and worn out couch, the golf cart through Sunset Sports was VERY slow (especially when compared to competitors' carts, like Fury) that made us back up traffic more than once going to Duval St., and there is limited space for golf carts so you often get blocked in. We had ours taken at one point during our stay, likely because they were blocked in and we found out later that all keys work for all golf carts; valet initially wouldn't help and gave us and the front desk clerk attitude when we asked for help. They ended up very easily moving the cart manually. We found out laterhelp in this situation because it's not a car. Not Parrot Key's fault, but the closest grocery stores are old with a very limited selection.