The Europe Hotel & Resort

After returning from a short break here and all we talk about is how fantastic it was . We had a lake view room with balcony which was brilliant and the views were amazing . We visited both the Panorama and the Brasserie Restaurants which had great menus to choose from and the Food was superb . As I have said on many previous reviews you can always judge a Hotel by the staff you meet and here was just a totally different level . Each and everyone we met from the moment we arrived could not have been nicer . We will return for sure .

I had the pleasure of attending the Europe today for a massage. Everything was wonderful from the facilities , service and staff. Emily gave me my massage and it was great. Felt very comfortable with her and she made it very personal, getting all the places I needed!! Thank you

The location is superb but I had reservations as this is a large hotel. I needn’t have worried as somehow management have mastered the art of spreading out a large number of people. The staff are friendly and helpful. Tables are cleared quickly and orders taken promptly to make service as efficient as possible, yet I never felt rushed over a meal even over breakfast which is arguably the busiest time. I wish all hotels were run like this. You can book the panorama for dinner but Riva and the brasserie operate on a walk in basis. We had a golf side suite which was immense and had side view of the lake. While lake view rooms do have an uninterrupted view, they also get the noise from outside diners and the bars. The pool and thermal suites were lovely too. The Europe is in Killarney National Park (which is stunning) and on the Ring of Kerry which is well worth driving, including the Skellig ring. It is also convenient for the Dingle peninsula.

My husband and I stayed for three nights and, unfortunately, left underwhelmed. We had just come from several true 5-star resorts earlier in our trip through Europe and arrived here with high expectations. First Impressions & Check-In- On arrival, the property felt dated and more business-oriented—reminiscent of an ’80s conference center. Check-in was delayed when the team couldn’t locate our reservation, which was frustrating after a long day of travel when we were eager to settle in. The carpets have stains all over them and just behind the lobby there is a musty/smoky smell that I did not enjoy walking through multiple tomes a day. Dining & Service- We dined at Brasserie. The food was fine, but service felt rushed and impersonal. Part of the charm of traveling in Ireland has been the warmth and friendliness of the people, and this experience felt more like dining in a busy New York restaurant with little interaction or hospitality. Breakfast was similarly average—the eggs tasted powdered, the pastries were a bit stale, and service was inconsistent. We waited quite a while to be acknowledged when seated outside, which delayed our start to the day. Across our stay, tracking down staff for basic requests seemed to be the norm rather than the exception. Amenities & Convenience- We were told there was a shuttle to and from Killarney, but there wasn’t—meaning extra expense for round trips via taxi or driver. Coming directly from Doonbeg, where this service was included, the difference was noticeable and detracted from the “5-star” feel. Rooms & Comfort- The rooms are spacious and updated, but the air conditioning struggled during a warm spell, making it difficult to sleep comfortably. Overall- The location and views are undeniably stunning, but the service and amenities fell short of 5-star standards. While this may be a solid 3–4 star hotel, the lack of personalized touches, inconsistent service, and missing conveniences make it hard to justify the luxury label.

Staff are amazing- so helpful, polite, very caring and always willing to help. We had a lovely trip and would highly recommend the Europe Killarney. Worth its money. Thank you staff.