The Killarney Park

The hotel is itself is phenomenal. I have stayed at some of the nicest hotels in Ireland and this has been the best. The recent remodeling is impeccable and the service is excellent. I could not give it a higher recommendation.

We stayed over the third weekend of June and loved the property, the rooms, the service, and the beautiful breakfast restaurant. The concierge PC went out of his way to help me with some bookings I needed to change. He personally reached out to one of his contacts and was able to help us as needed, but more importantly, he followed up with us before and after to ensure everything went well. Thank you very much PC; you really surprised us and showed a desire to serve and assist us. You must certainly love what you do, and it shows. We look forward to our next trip.

This was a fantastic trip and it is all due to the Killarney Park Hotel. After I booked the hotel I emailed the concierge and asked if they could arrange a driver and guide for me that has knowledge of the area in the 1960s/1970s, as I am writing a book set in that period. Padraig Casey aka PC, head concierge, came up with a plan very quickly and it was exactly what I wanted. His staff that I saw daily (Tim, Colin, Declan and Sean) were fabulous, friendly, helpful and all with a great sense of humour. The excellence of the hotel did not stop at the front door. The managers Ciaran and Stephen were always around making sure that everything was perfect. I dined in both restaurants and the food was excellent. My room was lovely and spacious, and overall the hotel decor is pleasing to the eye. The only thing I didnt do because I didn’t have time was go to the spa. So if you want a 5 star hotel, but one that is not pretentious go here.

We (my husband and I, my daughter and her husband and 2 year old toddler, and my second daughter) checked into the Killarney Park Hotel on 6/27/26 for two nights. This is a beautiful hotel with excellent customer service. I had reached out to the hotel for accommodations, and the concierge got in touch with me immediately, made sure we had perfect accommodations for traveling with a toddler. They sent emails after booking to see if we needed any recommendations for sight seeing. The beds were fabulous, and they have great air conditioning. Wonderful breakfast, food was very good, with a spectacular breakfast. The bartenders were really top notch. The hotel is extremely clean, everyone from the waitstaff to the doormen were extremely helpful and friendly. I highly recommend this hotel to anyone traveling through Killarney.

In hospitality, the guest experience is shaped by a series of small but important moments — the points at which visitors form their impression of a hotel’s service, quality and overall standard. The guest-facing team at the hotel clearly understand this. Thanks are due to them and, in particular, to Suzi O’Gorman for the care and attention they showed throughout our stay. It was disappointing, therefore, that those efforts were undermined by a number of systemic weaknesses that one simply would not expect in a five-star hotel. I have written to the hotel separately to set out these concerns in more detail.