ette hotel

We had the worst experience at the ETTE hotel, I didn’t knew my wife picked a 5 star hotel until I looked into it because we had problems every days, I was shocked it was a 5 stars hotel because we do a lots of them and this is definitively nothing like the 5 stars hotel luxury and service !!! We had a very noisy AC for two days, so after a day at Disney coming back around 12-1am exhausted they had to change us room in the middle of the night. Then the room they moved us had no heating so we called front desk but they didn’t had an engineer in site so they send desk guy to troubleshoot ; he could not get it to work so they brought little portable heaters !!! We never ever experienced this anywhere ever - TV remote would not work unless you are by the TV and it wasn’t a battery issue, so every time you wanted to change channel or turn TV on off, raise lower volume you had come out of bed and walk right by the TV so we never got to watch TV. We got to talk to the owner and he offered us a free breakfast LOL ; THAT’s the 5 stars hotel service here. For 7 days staying there that’s a joke, owner did NOT care at all about our concerns he told us we could leave if we were not happy so we are doing just that, I never left an hotel in the middle of a trip before… They also ripped us up with their taxi fair from airport of $200, get Uber guys ! Regarding stars I read today that hotels in US can assign stars to themselves as there is no regulating body (in EU you cannot) so 5 stars in US doesn’t have any meaning, that was a shock to me, look it up online - We ate at their « Michelin » restaurant to find out it wasn’t real Michelin, cook is not a Michelin cook but they know someone that has a Michelin star that helps them with their menu. We did pay Michelin prices though LOL, the whole thing is a scam, pretend, pretend pretend. They are advertising their hotel using Michelin name… I told the persian owner, that I was going to complain and get some of her stars removed and she smiled, had a smirk on her face and she said thank you ; what the hell !!! Just very rude people.

From check-in (Luciano) to check out (Debra) service was absolutely delightful. The room was well stocked with many amenities and was very clean, crisp and inviting. Housekeeping was friendly, supportive and gave that extra touch. The onsite restaurant and bar were great! A wide variety of upscale food options that didn’t disappoint. If you get a chance, try some of the amazing craft cocktails as they’re quite the presentation. The pool and spa were available but we ran out of time to enjoy them this trip. Overall 5 stars! We look forward to coming back again.

We traveled to stay at the Ette with a group of friends from all over the US for a girls weekend in Orlando. The hotel is very clean and polished with nice room amenities. However, we weren't fond of the location. There is nowhere nearby to walk unless you need something from CVS which is right down the street or the giant cheesy souvenir shops across the street. It's proximity to Disney parks was about 20 min Uber depending on traffic which wasn't bad. The service at the hotel was pretty poor. Not one employee seemed interested or had any urgency to help you. We waited for everything...drinks at the bar, ice to be brought to the room..which never came so we cancelled it... The hotel is beautiful (and small) inside but that's about all it had going for it.

While not perfect, there was a lot to love about our stay. The location is unbeatable - you're close to EVERYTHING you want, the airport is 35min, Epcot is 10min, SeaWorld is 20min - unbeatable. The property is well maintained, and the aromatherapy throughout is great. The rooms are comfortable, and the premium bedding and great toiletries are definite plusses. The bed is large and comfortable. The staff is personable and very willing to help. The bar/restaurant is expensive and hit-or-miss. Bottom line: the price is very competitive for the quality received, and I would definitely stay here again when I'm in Orlando. It's not a 5 star NYC property but it IS a 5 star Florida one and an Orlando standout.

Ette Hotel is truly a gem. From the beautifully designed rooms to the delicious food, every detail feels intentional. The atmosphere is calm, cozy, and luxurious all at once. Absolute perfection.