ette hotel

I have stayed at the ette four times now. It has become my favorite hotel in the area. The rooms are extremely well thought out and appointed. Even if you arrive very late everything that you can need for a good nights sleep is available. In addition, the bed is very comfortable and the linens are superb. Overall, the rooms have a very peaceful feeling to them as well that helps me get to sleep. The lobby is a work of art. That is not an exaggeration. They post pictures regularly on Instagram and it is beautiful to look at. The restaurant is one of the best in Orlando - and one of the best I’ve had the pleasure to experience. The menu has many innovative delicious dishes and the breakfast buffet is excellent. Service is absolutely superb. I genuinely feel like I’m a guest every time I come here.

We were in the area for a quick Disney and universal trip. We basically only slept at this property. This hotel was close to both attractions the area also had a lot of options for breakfast. The hotel is chic. I would only recommend it for individuals traveling without children. The rooms are modern spacious and comfortable. The amenities were nice. The only thing that disappointed me was that the throw on the bed had a hole in it . Finding a hole in the throw was so out of place for the rest of the atmosphere of the hotel. We did not eat there however, I did get a glass of wine that was 30 bucks with tip. Two out of the three nights we were there the hotel was a venue for some sort of event that was in the restaurant and came into the lobby area.

⭐️ 1 out of 5 stars We chose ette hotel to celebrate our 10th wedding anniversary because it markets itself as a luxury boutique hotel with Michelin-associated dining. Unfortunately, our experience did not live up to the standards the hotel promotes. While the property is clean and stylish, nearly every core part of our stay had major issues. We experienced little to no hot water on Friday night and again Saturday morning, with lukewarm water and very low shower pressure. Being unable to properly shower at a property advertised as luxury was extremely disappointing. Service was slow and inefficient: a basic ice request took nearly 45 minutes with multiple calls required. Both in-room dining experiences were very poor. Dinner included a Wagyu burger that lacked flavor and fell apart, and a petite filet that was bland and missing menu ingredients. Breakfast the next morning was over $90, poorly presented, and unappetizing. None of the food reflected the level of quality expected from a hotel associated with a Michelin restaurant. On Saturday afternoon, the hotel experienced a power outage lasting about three hours, during which we received no updates, no communication, and no gestures to acknowledge the inconvenience. When the power returned, the TV still didn’t work — and despite multiple reports, no one ever came to fix it. On a rainy anniversary evening, we ended up watching TV on an iPhone because the in-room television was unusable. Despite checking in early, we were placed directly next to the elevator, resulting in constant noise Friday night. The provided sound machine malfunctioned, randomly changing tracks and volume and startling us awake. The thin walls meant we could clearly hear loud talking and yelling from the room next door. To make matters worse, we made several attempts through email to resolve these issues fairly and gave the hotel opportunities to make things right — but we never received a meaningful response. What was meant to be a special anniversary stay became frustrating and disappointing due to consistent service failures and a complete lack of follow-through. For a property that promotes itself as luxury and Michelin-level, this experience was far below what was promised.

An amazing experience from start to finish. From checking in and out with Lucas and Emilio, to reservations with Naomi, and restaurant service with Jose and Julia. Everything about this stay was immaculate. I would stay here again and again each and every visit to Orlando. The best part is location near everything you want to be while being a private oasis. Thank you to all to made this experience so fantastic.

For our week-long Orlando trip, my significant other decided to book one night here, to enjoy a night at the restaurant for our anniversary. To our surprise, this was the worst decision made. And sadly, there is no taking back our 1st anniversary night. Upon arrival, we saw a huge party, so trying to get a valet and check in took a while. Once at the check-in desk, we were surrounded by a huge party in the lobby of the hotel. I don't mind a party, I do mind being treated the way they did. We were informed that the restaurant was closed and that we would need to go outside, around the building, to enter the hotel from the back door. We were lost on the lack of empathy for a paying customer. It was raining, so we walked in the rain, no one offered an umbrella, to find a side door to go into the elevator. While lost, and trying to find the side door that looked like it was part of the back of a storage room, to then find the way out to go back in, to get into the elevator to our room - we ran into someone who was trying to help, but then we found the lady who checked us in. The person who checked us in, seemed bothered by helping us, yet - this was in no way our fault. In-room food was limited, two dishes to order from - so we got one, and we had to order food delivery, given that it was hard to get in and out of the hotel. And not being allowed to use the hotel lobby. (as we were told). We decided to stay in and get some rest, to our surprise, the party was so loud that we could hear the music in our room loud, and the bass would make our room vibrate. I called the front desk 4 times, and finally got someone to answer around 10pm. They said the party will be over by 10:15pm. The party and music was not over until closer to 11p. Inconsiderate all the way - if we had been sent an email explaining that this would be our situation, we would have cancelled and booked elsewhere. The rooms are pretty - and clean - the bed is extremely uncomfortable, and the AC was not working properly. So, on top of all, it was hot. We left around 7:30am, and i didn't want to spend another minute there. We valet our car upon leaving, but had to go get it ourselves because there was no one available to get it.