Touted as Luxury with a capital L this resort does not have the features I expect for the hype and price. The setting is beachfront but unless you are fortunate enough to arrive by boat then you don’t see the remarkable coastline. Arriving by boat depends on the ocean swell as the jetty is a floating one and often closed. The trip by road is long (about and hour and a half) through uninteresting country and broken down infrastructure. I find it hard to enjoy luxury in such a poor place. Staff were pleasant but their English mostly very limited. The food was most assuredly not top quality and the choices were mundane. The small village in a short walking distance was typical of a third world country. Best buy would be the marijuana sold at what was apparently a Tourist Information stand. The resort facilities are limited to a couple of beautiful pools , a so so gym, tennis and the obligatory water sports. Little incentive to use these as the heat is so fierce being out in the sun isn’t an option. So for indoor recreation and entertainment there is nothing on offer. We recently holidayed on Bintan, Indonesia in a Club Med resort and in all aspects it wins hands down as a much more enjoyable experience. Sorry Pimalai but you just don’t live up to the promise.

Spent 13 nights at Pimalai over Easter. Just wonderful. It is the most relaxing hotel we have ever stayed in. We had a bayfront deluxe room which was incredible and huge. Massive balcony with unbelievable sea view. We saw some of the best sunsets ever from the comfort of our outdoor sofa. Unusual resort essentially in 2 halves with one built into the hillside and the second by the beach separated by the main road. This has the advantage that it never feels busy as there is a pool and restaurant on each site serving breakfast. At times we were the only people in the pool in an afternoon. Very quiet and peaceful. Staff are fantastic. Good gym and Muay Thai boxing ring! The beach restaurant for lunch is great and you can also eat at the beach bar. Very reasonable prices for a 5 star hotel. Koh Lanta is quiet but there are a number of good restaurants within walking distance either down the road or via the beach. The hotel also offers a golf cart for take you to the local village and back for 150 thb each way ordered via the app which works really well. There are several good places to eat including the Himalaya Indian which was outstanding. Special mention also to the Drunken Sailors which did great food and wine. Worth getting a taxi (WhatsApp number in the local village) to both the old town and to the night market in Saladin.

Just finishing up our stay at Pimalai....as other reviews note, this is an amazingly smooth, well-managed resort located on a pristine beach. We were quite fortunate....I had booked a deluxe room (on Pimalai's site) but we were upgraded to a beachfront suite (311) upon arrival....a great surprise to start the trip. The extra space was nice but the location of the suite---literally on the beach---really made the trip special. Every step of our 3 night stay the staff has been flawless....from the wonderful 40 minute motorboat trip to Pimalai's own floating pier, to the seafood BBQ buffet and the choice of excellent breakfast either near the beach or with an amazing view from the hillside restaurant. Flying back to Chiang Mai means that we had to have an evening departure from Krabi, so the front desk arranged a late check-out and transportation so that we wouldn't have a long wait at the airport...just thoughtful, first-class service that has been really appreciated. Of note...Khun Aod gave us a tour of the resort, Bank at Rak Talay and Rita at Spice and Rice and WanPhen upon arrival were all wonderful as was everyone we interacted with. Kudos!

We have just returned from a ten night stay at this beautiful hotel . The staff are exceptional and provide such a high standard of service delivered with warmth & kindness. The restaurants , bars, spa and watersports are amazing . We will return thank you

It was an exceptional experience celebrating our special occasion at this hotel. From the moment we stepped into the restaurant, we were greeted with warmth and hospitality that set the tone for the evening. The restaurant staff demonstrated a perfect balance of attentiveness and respect for our privacy, ensuring that we felt well taken care of without feeling overwhelmed. We look forward to returning to this place ; )