The Briza Beach Resort

Very friendly and great service 24/7. Breakfast was delicious. The pool was serene.

I had a wonderful stay at this hotel. The room was spacious and very clean, the breakfast was delicious, and the staff were always polite and ready to help. The location was perfect, close to restaurants and public transport. I highly recommend this hotel to anyone visiting the city.

The Staff are all fantastic. Special mention to Somchai and CJ. In good location The breakfast buffet is very limited (compared to other Resorts and Hotels). With my room, there is no where to sit outside from the sun or rain.

A made-up corpse—perfect on the outside, lifeless underneath. The food is closer to 2 stars and falls well short of the 4–5 star image. There’s no proper beach in front of the hotel, and the sea isn’t swimmable. To make matters worse, a bag of ours containing our children’s handmade candles and personal items was taken by staff. We were initially told it had been thrown away as ‘trash’, but after we raised the issue with management upon departure, it suddenly reappeared.

Very disappointing experience from start to finish. This hotel does not live up to its claimed 4-star rating—at best, it feels like a 2-star property. The facilities are outdated, and the overall standard is far below expectations. Already the day after we checked in, we went to the hotel manager to request a cancellation because we were so unhappy. Instead of addressing our concerns, we were told that this is the level you should expect from a 4-star hotel during this period, which we strongly disagree with. The response felt dismissive and unhelpful. To make matters worse, items went missing from our room during our stay. Only after we had moved to another hotel were our belongings suddenly “found,” which raises serious concerns about how this situation was handled. Before we even checked in, we were encouraged to pay for different “plans” promising 20–30% discounts. In reality, this felt misleading—just a way to lock guests into staying, while the quality of the food and overall service was very poor. Overall, a very frustrating and concerning experience. I would strongly recommend avoiding this hotel.