Centara Grand Beach Resort Samui

Had a very pleasant stay at Centara Reserve. We arrived early around 9am and was given early check in. Our flight back was at 7pm and was given late check out to 5pm. The staff was very friendly and helpful. The beach was pristine and very well maintained. The location is 15 minutes away from the airport but you don’t notice the noise from the planes at all. All in all a fantastic hotel and one I would not hesitate to recommend to anyone considering staying here.

The best hotel on Koh Samui, staffs are super friendly, foods are amazing. I would recommend this hotel if you are planning to visit Koh Samui.

Our stay at the hotel was absolutely wonderful! Everything was of the highest standard – from the beautifully maintained rooms to the exceptional service. A heartfelt thank you to Jean, Mind, and Sao, who went above and beyond to make our experience truly special. Their kindness and attention to detail made all the difference.

We spent 10 unforgettable days at the beautiful Centara Reserve Samui in June 2025. Upon arrival, the manager Few was very helpful, kindly offered a quieter room with a beautiful sea view. Wonderful warm sea, well-kept territory, friendly staff, delicious breakfasts contributed to a full rest. We will definitely come back next year!

A nice hotel in a busy area with plenty of restaurants and other businesses around. The staff were kind and attentive, although they mostly stuck to the basics and didn’t engage with the guests much beyond what was necessary. We witnessed a fight between the guests and the staff in the lobby once. Housekeepers made a couple weird choices when cleaning our room (threw away stuff that we had planned to use), but it was sorted out. The hotel grounds are clean and well maintained. The pool areas are comfortable and nice, and the beach is lovely, sandy with easy access to the sea, nice sunbeds, great staff in the pool and sea areas. Breakfasts were great — a wide variety of options at the buffet and a menu with additional dishes. We appreciated that we weren’t limited to one dish per person and could really enjoy all the great food the hotel had to offer. Although the hotel is quite big and there were a lot of guests, it didn’t feel overcrowded. Our room was a bit odd — the lighting scenarios aren’t well thought out, the bathroom didn’t feel clean, and there wasn’t enough storage space. We were offered a “discounted” room upgrade by the manager, but the price was much higher than what the same room would have cost through a booking agency back home. So don’t expect a complimentary upgrade or even a fairly priced one. Overall our experience was quite pleasant