W Koh Samui

We stayed for 3 weeks at The W Koh Samui. From the moment we checked in to the time we checked out, the staff went above and beyond in making us feel welcome and appreciated. We have stayed at many fine places around the world but can honestly say that the W Hotel staff are without doubt the best we have encountered, from gardeners, to guards to those in restaurants and bars to those servicing rooms daily to Reception staff. Always sincerely friendly and helpful. We stayed in Room 171 right on the beach front with a pool, a great location with buggies on call if needed. Buffet and à la carte Breakfasts at The Kitchen Table [ which becomes another nightly restaurant ] were beautiful and each morning we were presented with a different lovely salad from Chef Bee. Breakfast included glasses off sparkling wine thanks Michael. We had great and informative conversations with Michael, Chef Manu, Chef Rags and Andre the F&B Manager. While at breakfast our room was always cleaned by Room Stylists Nee, Nana and Tipfy who would always leave a lovely personal message with a little gift. We received flowers to the room from Michael as well as cookies for the trip home. On leaving, Chefs Manu, Rags and Bee also presented us with a memento book of photos of each special salad with recipes and lovely messages as well as a personally embroidered W bag with our names courtesy of Michael. For our Wedding Anniversary we came back to the room full of rose petals and a prepared warm bath with rose petals. The Woo Bar setting was lovely, overlooking the sea over the large pond, with a fire show each night, great bar staff Nutt, Zucus and Job. Tiger and Q, ‘guards’ were also so friendly. The Beach Bar Sip, another lovely location. The Japanese restaurant was also great. I could go on and on but by now you get the picture. This is what the hospitality industry should look like, everyone working together, loving what they do, which is what creates memories. But thank you again for a wonderful stay to the amazing Michael, Bee, Rags and Manu the chefs, Tiger, Q, Andre, Emily, Bear, Noni, and Noi, Eva, Boom, Bud, Nim, Annie, Nee, Nana, and Tipfy, Nancy, Jane, Job, Zucus and Nutt, Tony, Leo and Mac. If I have missed anyone, my apologies

Enter the world of the W Hotel Koh Samui and you are in a luxurious bubble away from all your cares. With just the right balance of pampering and friendliness with a casual vibe, this is the ideal choice if you find some top end resorts to be too stuffy and trying too hard to be fancy. The hotel is built into a hillside that extends down to the sea. Staff will arrives within minutes of being called to drive you up to the main restaurant and bar or down to the beach but it is easy enough to walk also once you figure the place out. There is so much lush vegetation that the feeling throughout is one of seclusion and privacy. Our seaside room was really like a villa with a reception area, living room, huge king bed, enormous bathroom with indoor and outdoor showers, a separate water closet, a huge tub, and floor to ceiling windows to the private outdoor area. The outdoor space included a shaded double chaise, a table with chairs and umbrella, two lounge chairs in the sun, a large private pool (!), and a sandy stretch of yard down to the beach. It was huge and romantic and comfortable as heck. The room had every amenity imaginable and everything was well maintained although some wood finishes did show some age. The staff if fantastic as one expects at a W. 5/5. The breakfast buffet was indulgent. Restaurants were consistently good and reasonably priced. Some theme nights to vary the menus a little would be a nice addition. Spa services were terrific. Skilled massages in a lovely setting. In short, the W did everything right. It was among the most restful, restorative, fun, and luxurious getaways we have ever had. And we’ve travelled a lot. A final word again about the staff: I don’t know how W does it, but every single person was so kind, remembered our names and drink orders and preferences throughout the week, and made us feel truly welcomed and special.

We come for breakfast to the W hotel most mornings. The food is great, the service is even better. The staff, including Natty, Michael, Moe (and others 😁) are very polite and always smiling and friendly. They remember our names too - Which makes you feel welcome. 🤗 Thank you for being so kind to our family, we highly recommend the W hotel. James, Kush & Roman 👶

I want to say thank you to Biw for being so nice and kind and made my vacation excellent I really enjoyed the photo shoot it was great

I am a breakfast lover and breakfast at W Koh Samui is one of my favorite place that I never get bored to come again and again. To celebrate our anniversary this year, we had chosen having a nice morning celebration with breakfast in stead of dinner, so definitely we came back to W hotel for our anniversary breakfast. Food was amazing as always. Service was top-notch. Everyone was very professional and did the best to make all customers happy. Thanks to Khun Patama Chef Bee, Khun Micheal, Khun Gift, Khun Nim and Khun Minnie and also everyone at W hotel. Thank you very much for warm welcome and kind service to us every time we visited this beautiful W hotel. 🙏🏼😊