Mauna Kea Beach Hotel

I’ve stayed at the Mauna Kea 3 times now and it ranks as the top hotel I’ve been to in Hawaii (well above multiple Ritz Carlton properties) & is such a special place with character & charm. Marked by the orange (which everyone religiously sports on merch), it’s so special and charming. The beach is spectacular (there are always sea turtles swimming in the bay) & sunset views are unmatched. It took me a few visits — but I now very much understand the lure and can’t wait to come back! If you’re worried about going while it’s under construction don’t be — we were hardly if at all bothered. It’s well contained and not noisy / the waves cover any noise. They’re generously upgrading all elites to a full breakfast buffet during the renovation. And there’s fewer people around so prime beach chairs are plentiful :)

We've had the good fortune to call the Mauna Kea our home away from home a number of times over the years. Each time we visit there is one aspect of the experience that is special. That is Yogi. Yogi is one of the most authentic and caring and empathetic humans that I have met. Yogi is the heart of the Mauna Kea. Thank you, Yogi, for making our visits so special.

My two daughters and I spent five nights at the Mauna Kea Beach Hotel. I booked a 1 king golf vista room but applied nightly upgrade awards and was upgraded to a 1 king oceanfront deluxe with a walk in closet. The room was so awesome and the view was amazing. We loved using our screen door and listening to the ocean. The hotel and the grounds were incredible. Just beautiful and peaceful. I felt like I was living in a postcard. The beach was also amazing. There were plenty of chairs and umbrellas. Things like boogie boards, paddle boards, and snorkel gear were included. The water was crystal clear and there is even a small coral reef with some good snorkeling. At night, we could see Manta Rays from a viewing platform. The hotel also offered some cultural activities everyday. We only participated in one, but it was a good experience where we learned how to make a palm leaf lei. The service was the best I have ever had experienced at a hotel. We stayed during the renovation, and, as a platinum member, our breakfasts were upgraded to the full buffet because of the renovation. The renovation did not bother us at all. And our room was almost right next to it. We ate at Copper Bar twice and had room service twice. The food was good, although we wished the resort had more options. I’m assuming this is because of the renovations and some of the restaurants being closed. The prices were typical high resort prices. We did not have dinner at Manta. We also went to the luau. It was our first one, so we have nothing to compare it to, but we very much enjoyed being able to try different types of food, and the performances were great. Overall, this resort is a dream. We definitely want to come back!

Ledie the Front Office Manager - amazing, welcomed my family w such warmth to their property Yogi at front desk was such an amazing soul, her kindness left an impact on my family visiting for the mainland Eduardo P. from Manta also such an amazing kind soul. He made our dinner so special. All individuals showcase such excellent customer service, we will be back because of them.

What a complete joke! THE POOL IS CLOSED UNTIL SEPTEMBER AND MASSIVE RENOVATIONS GOING ON, but they bury that information on the Marriott website deep down versus upfront. Then, once you make a reservation a day later you get a letter saying “oh by the way, the pool is closed“. why doesn’t the hotel just man up and state that information upfront and center and let people decide whether they not want to book it. My guess, receiving cancellation fees and increasing occupancy under false pretense.