The Westin Hapuna Beach Resort

We stayed at the Hapuna Westin for the at least the third time. The last time we were there was a while ago when it was still a Prince hotel property. The hotel has been updated with modern furnishing and to the Marriott Westin standard. One of the big changes is the construction of condos and rentals in front of the main hotel. I believe that it takes away from the views of the ocean from some of the floors. Check when you book! The hotel provides amenities, consistent with high-end resorts, and that includes some gear for swimming snorkeling, and boogie boarding. Plenty of space with umbrella and beach chairs. The buffet for breakfast is good. It does provide food for Japanese and Chinese tourist. The staff at the main restaurant is super friendly and responsive. I found the atmosphere at the bar so so. The rooms are average size and comfortable, and the mattress was a little harder than I’m used to for a Westin. Read my review of the Fairmont to compare.

This is a beautiful resort on a gorgeous beach. Rooms are spacious, pool areas are lovely, very quiet and relaxing. This is a great choice for a Kohala coast stay with one of the best beaches in all of Hawaii.

Been here several times and it's always wonderful. Loved our room, Meridia, all the welcoming staff, and of course, the beach. Looking forward to returning again:)

We had a great stay at this fabulous resort. The room, pools, beach and especially the restaurant Meridia was amazing. We had a waitress at meridia named Elizabeth who was so lovely and wonderful. The food was excellent too. We highly recommend this resort and restaurant.

Firstly, let me say that this is a nice resort and it is located on a great beach. As Big Island residents we have had the opportunity to stay here twice in the last few months. The first stay was excellent. This time however there were a couple of issues. 1. On our second day, we returned late in the afternoon to find that the room had not been cleaned. As we needed to shower and get ready for a dinner we just asked housekeeping to send up some clean dry towels. 2. My wife and I had dinner at the Meridia restaurant. They forgot our starter and just brought out our main course. We sent it back and requested the starter that we ordered. Not quite what I would expect from a restaurant that I paid $250 for dinner for two. To add insult to injury Marriot haven't posted any points for my stay. We mentioned the cleaning and restaurant issues with the front desk and I completed a customer satisfaction form. I've heard nothing back.