Grand Hyatt Kauai Resort and Spa

I am writing to express my family's sincere gratitude for the exceptional service provided by John Berger, the Assistant Office Manager, during our stay at the Grand Hyatt last April. John went above and beyond to make our visit memorable. He successfully secured a room for us directly next to my daughter, son-in-law, and special-needs grandson. This proximity was incredibly important so we could be helpful with our grandson, and it also allowed our family to spend quality time together easily. Additionally, upon learning that my husband and I were celebrating our 40th anniversary, John thoughtfully sent a bottle of champagne to our room. Our stay was spectacular, largely due to John’s attentiveness and care. Teri Bovington

Great location. Great and helpful staff. Food was surprisingly good and not outrageously expensive compared to local fare for what you get. Luau experience was terrific as well. And of course the resort pool was phenomenal.

Beautiful property! Amazing pools and landscaping. The service was fantastic throughout the entire place. We had an amazing time!

It is stunning everywhere you look. Our room was a recently renovated third-floor room, number 3095, which is ground floor to the resort grounds. It was so convenient to go anywhere on the property, lobby, club, pools, and beach!!! I love, love, loved walking the resort in the mornings! Loved the swing by the beach for stargazing and listening to the ocean waves in the evenings! I cannot see how anyone can say it's dated or dirty, even in the hallways; it's so well cared for. It's so clean everywhere. The staff were all kind. The food and ambiance at Tidepools were 12/10. The sea view terrace was so beautiful for morning coffee views. Stevensons' library for sushi was very upscale and sophisticated. Expensive, and I'd probably keep that in mind going in. Glad we did! I'm a big sushi fan! It's family-friendly while having so much space and opportunity for romantic, intimate locations and experiences! Just a perfect place. I would NOT stay anywhere else! If you are thinking about this property, it's a dream come true in Kauai. Club : Hours'dvoures were great! I loved the options of salad, miso soup, and various warm appetizers. Breakfast fruits were plentiful and fresh. Desserts were varied and pretty, and most were good. I liked the club a lot. With kids, you'll still need meals if you're health-conscious. For adults, I think you could do just dinner to feel special, but even that you wouldn't need with the salad, miso soup, and chicken skewers they had at dinner time.

Beautiful grounds, great pool and amenities. Staff was friendly and attentive. Live entertainment every night was nice.