Kowloon Shangri-La, Hong Kong

Amazing stay and very comfortable Both our suite rooms were absolutely fantastic, spacious, sparkling clean and very well maintained with a breathtaking Hong Kong bay view. Breakfast buffet was huge with everything available. Shang palace restaurant, Nadaman restaurant, Angelini restaurant, Lobby lounge and Horizon club were all very good. Spa treatment done by Ms Herby was great and relaxing. Gym is great. Many thanks to the entire staff team of The Shangri-la Kowloon and special thanks to Ms Vivienne (Guest relations supervisor) for taking care of us during our stay. ⭐ ⭐ ⭐ ⭐ ⭐

Check in was very smooth. May was delightful and helpful. She gave us an early check in which was much appreciated! The interior was quite dated but it was clean and presentable. They did offer a filtered water tank which was a nice touch but make sure to bring a bottle. An extensive pillow selection was also on offer. The one issue I had was that the TVs were quite old so we couldn't cast shows from our phones. The buffet Breakfast was very extensive (their Xiao Loong baos were scrumptious). There was also a section for kids. Service though was not always consistent but generally fine. For the price point, I enjoyed my stay here!

The Horizon Club and Taps Bar teams are professional and gracious. Always friendly and accommodating. Our number one choice in Hong Kong.

I'll only consider the Kowloon Shangri-La when traveling to Hong Kong. This hotel was 100% excellent from beginning to end with the service starting the second my taxi pulled up to the door. Check-in was very smooth - but I was arriving around 2:30PM. The room was ready immediately and wow, what a room. I had the harbor view king and the upgrade to the harbor view was well worth it. The room felt massive - especially when compared to other hotels in east asia. The view from the window was exceptional and I can't imagine NOT having the harbor view. The robes and towels provided were soft and felt luxurious. The bathroom was also very nice but maybe needs a bit of a renovation. The bath products were lovely but it is a shame that even a brand like Shangri-la is doing the anchored bottles these days - that didn't feel very premium. The water pressure in the shower was excellent every time. After having been in Japan for 9 days the bathroom also felt massive. The breakfast buffet was beyond expectations. They had Chinese and Western favorites as well as Japanese, and Halal. The selection was really impressive and the quality was also excellent. The staff was a bit frantic and one time took my plate well before I had finished (I had gotten up to get some juice and the plate was gone). The spa facilities (pool, sauna, hot tub) were nice to have after a full day exploring Hong Kong. If there had been children there it would have been horrible as there was quite an echo but thankfully it was just adults when I was there. The facilities were also well maintained and the staff were also great. The concierge was also really lovely and happily added my post-cards to their outgoing mail each day. The location was another real selling point. The hotel connects to the bridge going over Salisbury Road to the waterfront promenade as well as being easy walking distance to the main areas of Kowloon. It was a quick 10 min walk to the Peninsula and Nathan Road and 15 to the Star Ferry. There was also really easy access to the MTR which was great for exploring further afield. Overall - if you can afford to stay here, do it. The rooms, the location and the service make it a great hotel for exploring Hong Kong. I'd happily stay here again.

I had the loveliest stay at the Shangri-La It was definitely the highlight of my trip. All the staff were a joy and the room was gorgeous. It felt like home. I look forward to returning soon