Mandarin Oriental, Kuala Lumpur

From the moment we arrived at the hotel to the moment we checked out, everything was flawless. I was travelling solo with 2 little kids, and the hotel really made our stay stress-free. As soon as we walked in, we were whisked up to our room for check-in - bliss after a long flight. We had requested an extra bed and this was set up prior to arrival. We spent a lot of time by the pool and the restaurant/ bar service there is superb - the best service I've had in Malaysia. The guys there are super attentive and you never have to wait to catch their eye. They were also incredibly kind to my kids. One small bit of feedback is that I'd like to see more Asian options on the food menu (only 2 currently). Our room was spacious and comfortable. Many reviews mention things beings a bit 'old', but I could see no evidence of that in our room. Maybe it's just that I'm old too! We had room service a couple of times which was efficiently delivered and tasty. My 5 yr old failed to get out of the lift on our floor in time and therefore was temporarily lost. I alerted security and somehow they managed to return him to me in under 5 minutes. Amazing! The doormen were super friendly and were always making time for my kids. I'm very glad I chose this hotel for our stay in KL - it was special. Thanks M.O.!

The Mandarin Oriental Kuala Lumpur is a special hotel for sure; we had a two-day conference hosted there and loved it. The rooms for the event were perfect for the occasion; the food and atmosphere was spot on also. Highly recommended for sure; great staff throughout as well - thank you

Words can't describe this hotel. I loved it here. Everything is perfect but the best thing about it is the staff. They treat you like family. I was so sad to leave and if it was possible I would like my ashes scattered here (lol)

Hotel looks ok.But need little bit renovation.but the staf is very good.Specially Anas.

Great hotel, very professional and friendly staff. Highlight was a private food tour organised through the hotel with Hidden Asian Travel Tours with the great guide, May and driver Shaan. Fantastic multicultural experience. May was so knowledgeable and really gave us a insight into KL culture and cuisine. Would highly recommend