Mandarin Oriental, Kuala Lumpur

From check in to porter service to in room dining, almost every request was attendes to. However some facilities would benefit from a makeover.

The location is perfect! We really enjoyed the tennis and pickleball courts, though it’s a bit disappointing that the courts close at 10 p.m. We played on Saturday until around 11 p.m. when the groundskeeper turned off the lights. The service was great — the waiter brought us a jug of iced water (though it would be nice if they could offer refills) and brought fresh towels, which was a nice touch. Breakfast was delicious, and the lobby lounge with live music is a fantastic place to relax and chat with friends.

Always wanted to stay in Mandarin Oriental and finally had a chance to stay. Really never regret staying at Mandarin Oriental Kuala Lumpur as their level of service, attitude and courtesy is top tier and even better than Shangri-la Kuala Lumpur. The lobby and rooms are rustic and unique which differ themselve from other hotels. Price wise on the food items are on the high side compare to other hotels. Location is very good as the hotel is situated beside KLCC and u can shop and rest at the hotel whenever u want. Walking distance to Pavillion, Bukit Bintang And Time Square. If there is one thing to comment bad about is one of the staff who threw my credit card on the table thinking it was the receipt upon checking in which make it unpleasant. Cant wait to return to stay during christmas

Everything about our stay here was exceptional. The staff are outstanding, the attention to detail is incredible and the hotel itself is so beautiful. From check in to check out, everything exceeded our expectations.

Mandarin Oriental Kuala Lumpur never disappoints. The rooms are beautifully designed, the service is exceptional, and the attention to detail is outstanding. A perfect blend of comfort and luxury.” Specail thks to Sarah and Ila fr lovely room deco