Shangri-La Hotel, Kuala Lumpur

We stayed at the Shangrila for the second time. It’s a lovely stylish hotel with amazing welcoming and helpful staff. Thank you to Ina, Baktiar, Mohd Syah for your kind hospitality! We will be coming back soon

EXCEPTIONAL BREAKFAST EXPERIENCE! We had a wonderful breakfast here at Shangri-La Kuala Lumpur, and we are truly impressed with the outstanding service. We would like to extend our sincere appreciation to Ina, Baktiar, and Mohd Syah for their exceptional hospitality. They were incredibly kind, attentive, friendly, and professional throughout our visit. They made us feel genuinely welcome and ensured that we were comfortable from start to finish. Their warm smiles and excellent service made our breakfast even more enjoyable. Thank you for making our stay so pleasant. We truly appreciate your kindness and dedication. We highly recommend Shangri-La Kuala Lumpur because of the amazing staff and the outstanding guest experience. Keep up the excellent work!

This is my first time with my colleagues coming to Lemon Garden for Saturday Buffet dinner. The ambiance and the cuisine are both excellent. besides, I would like to give compliments to your staffs, Hafiz and Haiqal, for their friendly and attentive service. We are being served with their respect and kindness.

still Like to stay here but these days Steam room was broken few times and also they never change jacuzzi water just put a lot of chemicals for cleaning water eyes are so itchy and skin was peeling off after using jacuzzi Please maintain it like a 5-star hotel. You should change the water at least once every 3 to 4 weeks.

The kids activities at the Shangri La were incredible. We found the kids arts and crafts by accident on our first day and, after making origami puppies with Syazwan, our kids were hooked! We had to plan the rest of our trip around painting ceramics, little chefs and bingo. It was such a fantastic way to start the holiday with little 30 minutes things for our 6yo and 4yo and the girls ran to each activity with all the excitement in the world…. Mainly when they spotted Syazwan’s face as he was so kind, helpful and enthusiastic.