Shangri-La Hotel, Kuala Lumpur

​The Lemon Garden on LL Level has the most wonderful buffet, with all kinds of food, Western, Malay, Chinese, Indian, plus nice desserts and drinks. Everything tasted fresh and good. 😋 ​The staff are truly wonderful. They were all so friendly and helpful, making my solo meal easy and nice. A big thank you to Katheeravan, Lynn, Aslina, Haz, Rino, Rehan, Nithiya and all your team! You guys are awesome! ✨ ​The whole team works hard. This place is definitely five stars for food and people! ⭐⭐⭐⭐⭐

Janna is absolutely amazing! From the moment I walked in, she made me feel completely comfortable and relaxed. Her technique is both soothing and deeply effective—she knows exactly how to find and release every area of tension. I left feeling restored, balanced, and refreshed. If you’re looking for a truly exceptional massage experience, Janna is the one to book. Five stars all the way!

Had the most wonderful aromatherapy massage with Yanna! She was so hospitable to me and my friend, and really friendly. We definitely feel more prepared and relaxed before our long flight back! Thank you!

Great experience in spa with all the facilities .. the gym also good.. Yanna was great. She is very friendly.. Thank you Yanna.. 🥰

We got off to a bad start, arriving at 10pm we were allocated a smoking room but not told. On getting to the room which stank of smoke, we declined and retreated back to reception. At first they said they were full, in effect take it or leave it. Their excuse was we were a late arrival! Anyway I objected and stood my ground, refusing to leave the desk. Their actions were certainly deceitful and unhelpful. In the end a room was miraculously found but all of this took 45 minutes, a long time under any circumstances but worse when we had been travelling all day. Our room, eventually was very nice, the public areas are excellent. Breakfast is good but noisy with unnecessary music. The hotel was v busy owing to the Asian conference, it was obvious the hotel was under pressure.