Shangri-La Hotel, Kuala Lumpur

Kuala Lumpur, Malaysia

9.7 Superior Luxury

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About the Hotel

Shangri-La Hotel Kuala Lumpur, the most elegant hotel in this Malaysian city, is an oasis of sophisticated luxury and discreet service. Superbly located in the heart of the city and nestling amidst lush gardens, this newly renovated award-winning Hotel is just 45 minutes from the international airport and 5 minutes from the business and shopping districts.

Location

Shangri-La Hotel, Kuala Lumpur
11 Jalan Sultan Ismail
Kuala Lumpur, Malaysia 50250

Nearest Airport: KUL

Features and Amenities

Reviews for Shangri-La Hotel, Kuala Lumpur

Excellent throughout

TripAdvisor Traveler Review Rating Reviewed 11 hours ago

Check in with my family, excellent lounge experience with top-class service. Sharizal, Nizam, and Azizi were incredibly helpful and friendly throughout our stay. They always greeted us warmly and ensured everything was comfortable for us. The lounge ambiance was elegant and peaceful. Truly one of the best club lounge experiences we’ve had.

Fearless17879012929


Great and relax

TripAdvisor Traveler Review Rating Reviewed 12 hours ago

My experience in Shagrilla is great,staff are friendly and assistable.Hospitally are good.

Sunshine41516125716


Great and memorable experience

TripAdvisor Traveler Review Rating Reviewed 16 hours ago

My family and I had a very pleasant stay at the hotel, but what stood out the most was the exceptional service during breakfast each morning at the Horizon Club. The staff were consistently warm, attentive, and welcoming, always greeting guests with genuine smiles and ensuring everything was well taken care of. Special call out to the team Noryatu, Ina, Nizam, Mohd Syah, Hana and Mandy.

Safari57888433712


Great 👍🏻

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Amazing hotel Provide excellent service Thanks to Velinda to introduce me for the offer selections available in the hotel

Lissa K


Exceptional service

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Everything was excellent,all staff were away credit to the brand and made the stay perfect. We stayed in a horizon club room so had excess to the lounge it was such a joy to be abel to take breakfast in such elegant surroundings.The staff in the lounge were exceptional and in particular Noryati and it made us feel very welcome as guess

Departure32484409009


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