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Shangri-La Hotel Kuala Lumpur, the most elegant hotel in this Malaysian city, is an oasis of sophisticated luxury and discreet service. Superbly located in the heart of the city and nestling amidst lush gardens, this newly renovated award-winning Hotel is just 45 minutes from the international airport and 5 minutes from the business and shopping districts.
Shangri-La Hotel, Kuala Lumpur
11 Jalan Sultan Ismail
Kuala Lumpur, Malaysia
50250
Nearest Airport: KUL
Check in with my family, excellent lounge experience with top-class service. Sharizal, Nizam, and Azizi were incredibly helpful and friendly throughout our stay. They always greeted us warmly and ensured everything was comfortable for us. The lounge ambiance was elegant and peaceful. Truly one of the best club lounge experiences we’ve had.
Fearless17879012929
My experience in Shagrilla is great,staff are friendly and assistable.Hospitally are good.
Sunshine41516125716
My family and I had a very pleasant stay at the hotel, but what stood out the most was the exceptional service during breakfast each morning at the Horizon Club. The staff were consistently warm, attentive, and welcoming, always greeting guests with genuine smiles and ensuring everything was well taken care of. Special call out to the team Noryatu, Ina, Nizam, Mohd Syah, Hana and Mandy.
Safari57888433712
Amazing hotel Provide excellent service Thanks to Velinda to introduce me for the offer selections available in the hotel
Lissa K
Everything was excellent,all staff were away credit to the brand and made the stay perfect. We stayed in a horizon club room so had excess to the lounge it was such a joy to be abel to take breakfast in such elegant surroundings.The staff in the lounge were exceptional and in particular Noryati and it made us feel very welcome as guess
Departure32484409009
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