Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Shangri-La Hotel Kuala Lumpur, the most elegant hotel in this Malaysian city, is an oasis of sophisticated luxury and discreet service. Superbly located in the heart of the city and nestling amidst lush gardens, this newly renovated award-winning Hotel is just 45 minutes from the international airport and 5 minutes from the business and shopping districts.
Shangri-La Hotel, Kuala Lumpur
11 Jalan Sultan Ismail
Kuala Lumpur, Malaysia
50250
Nearest Airport: KUL
First time here and already loving it! 😍✨ Big thanks to Mrs. Sarimah for assisting me! The sauna, jacuzzi & steam room were the BEST — such a nice way to relax with my bestie 🤍 Thank you so much! 🫶🏻
Marina M
The atmosphere, cleanliness is top notch. Sarimah is the best in taking care of us in Shangri- La. I will totally come back again <3 also the amenities are great and they have a lot of things to try. Won’t be my last!!
Sueraya k
I recently had a fantastic experience at the gym and health spa center at the Shangri-La Hotel KL, and I cannot recommend it highly enough. A special thank you to Miss Dayang and her incredible team members, Ms. Aqilah and Ms. Salimah. Their excellent professional attitude, genuine passion, and warm hospitality made a lasting impression. The entire team clearly puts a great deal of effort into continuously improving the facility and elevating the overall service quality. The center is immaculate, well-equipped, and provides a truly rejuvenating experience. Because of the wonderful care and high standards demonstrated by the staff, I will absolutely be introducing my friends to visit and enjoy it themselves. Thank you to the whole team for your hard work and amazing dedication!
Happiness27851578583
Lovely experience and very representative of the Shangri-la brand. Staff were absolutely lovely and welcoming and breakfast top-notch. Shout out to the chefs Kan and Azimah, at Horizon Club Lounge and supervisor Ina with her impeccable human touch. Not forgetting the rest of the team (Sharizal, Mohd Syah and Stella) who welcomed guests so warmly. Will be back!
Sunshine64650122381 - Singapore, Singapore
Very friendly staff and wonderful environment. I enjoyed the stay and felt welcome. The staff on duties (Ina, Sharizal, Mohd Shah and Chef Kaw Kar Foo) are friendly and made me felt welcome. Food are excellence. When travel solo, greetings and small talks are welcome to fill empty seat across from you, thank you
Road10871933891
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved