Four Seasons Hotel Kyoto

I had a wonderful stay at Four Seasons Hotel Kyoto. Despite being located in the heart of the historic Higashiyama district, the hotel feels like a peaceful retreat away from the city's crowds. The highlight of the property is undoubtedly the beautiful 800-year-old Shakusui-en Garden, which creates a unique atmosphere throughout the hotel. I stayed in a Premier Heritage Garden Room with direct garden access, and the room was spacious, comfortable, and thoughtfully designed with elegant Japanese touches. The service was exceptional, with every staff member being warm, attentive, and professional. Breakfast at EMBA KYOTO GRILL was excellent, especially the traditional Japanese breakfast enjoyed with views of the garden. I also loved visiting FUJU Tea Lounge, which offers a tranquil setting for matcha and Japanese sweets overlooking the pond. Overall, Four Seasons Hotel Kyoto perfectly combines luxury, comfort, and Kyoto's cultural heritage. I would highly recommend it to anyone looking for a memorable stay in Kyoto.

The Four Seasons Hotel Kyoto is a wonderful hotel, a lovely, calm, relaxing space to rest and recharge. We are a family of five and stayed on one of the two bedroom suites and we loved every minute of our stay. The service was excellent, the breakfast buffet in the morning cannot be beat, the grounds are lovely, and the rooms are so very comfortable. Highly recommend!

Our stay at the Four Seasons Kyoto did not disappoint. From the personalized welcome from the manager, who recognized us as frequent guests, to the amazing room with its peaceful garden view, everything felt perfect. We loved the lovely buffet breakfast, and one of the most charming highlights was seeing newly hatched ducklings in the garden. The property itself feels serene, peaceful and welcoming, with beautiful décor throughout. The service was warm and thoughtful, and every detail made us feel genuinely well cared for. We would recommend the Four Seasons Kyoto without hesitation and cannot wait to return.

We had a fantastic experience at Four Seasons Kyoto. We have stayed at many Four Seasons properties around the world, but the service at Four Seasons Kyoto was, by far, the best we have experienced. From the Guest Relations and Concierge teams to housekeeping, room service, and the restaurants, every aspect of our stay was impeccable. The staff were warm, attentive, professional, and genuinely caring, making us feel incredibly well looked after throughout our visit. We were travelling as a family of five with three children, and the team went above and beyond to make our stay special. Our children were treated with such patience and kindness, and they had an amazing time. They especially loved feeding the koi and the ducks, which became one of their favorite memories from Kyoto. A special thank you to the team for thoughtfully accommodating and arranging halal options for our suite. This was greatly appreciated and made our family’s stay even more comfortable. Our suite was beautiful and extremely comfortable, and the amenities provided were excellent. The attention to detail throughout the property was exceptional. Thank you to the entire Four Seasons Kyoto team for making our family holiday so memorable. We have stayed at many Four Seasons around the world, but this one truly stands out. We would love to return

The Four Seasons Kyoto is without a doubt the most beautiful hotel in which I have ever been lucky enough to stay. Leaving here at the end of our visit made me genuinely sad to leave. From the moment we arrived, we were made to feel welcome and special, with customer service from staff being exceptional. The room - a 2 bedroom garden residence - spacious and immaculately finished, and the perfect choice for my family of two adults and two 13-year-olds who we are not quite ready to release into their own separate room. We had peaceful garden views and a balcony from which you could enjoy these. The garden is stunning and I enjoyed many peaceful moments sitting by the pond watching the koi, ducks and dragonflies. We had some of our meals here - all lovely - but room service was our favourite with everything laid out for us on the table in our room beautifully. Booked a same-day massage and was fully expecting to be told they were full but actually found myself in the spa having a treatment 45 mins later. Massage was one of the best ever, by the way and the spa high-end luxury. Room had a tablet from which you could request anything you needed and response to this was always immediate. The kimono in the room are gorgeous and I ended up treating myself to one to wear at home, available in the shop. Great location - we walked into Kyoto despite the July heat and could visit many of the central spots on foot. Luggage forwarding service good as was our experience in every place. Short taxi journey to the station at the end as we travelled on to Osaka. With hindsight, wish we had arranged to stay here longer and not bothered with Osaka. A truly wonderful stay! Thank you to everyone there who works so hard to create such a remarkable experience.