Hotel Granvia Kyoto

The hotel is located directly above the train station which was great. The location allowed us to explore the city by foot although some areas are a long walk. The hotel is clean and well kept. We were upgraded to a larger room upon check in and were very surprised how nice it is. We had a beautiful sitting area along with an upgraded coffee machine, DVR, robes, etc. The beds were comfortable and the AC/heat worked great. The staff is very welcoming. We will be back.

Of the four hotels that we used in Japan, this was our least favorite. The location is terrific as most reviewers have stated; the front desk staff is very hospitable; the housekeeping is generally good. However, the hotel needs refurbishing with areas near the elevators showing signs of wear and tear. Our room had chipped furniture, plumbing that was often running, and bathrobes straight out of 2nd hand stores.

This is our second time staying at the Hotel Granvia Kyoto. The first time we stayed there, we had a room overlooking the trains which was very interesting but a little noisy. This time we got a room with a view of the city between two buildings and the room was very far away from the elevator. I asked for a view of the Kyoto Tower and was told our room type did not include a tower view. I booked through Expedia and there was no option to book a Kyoto Tower view. I think booking directly with the hotel is better for view preferences. The breakfast buffet was good with many choices and I liked the small omelette with tomato and cheese. The concierge, Mr Kawabata, was very helpful. He even walked with me downstairs to show me where the JR train entrance, buses and taxis were located. He went above and beyond my expectations The location is very convenient if you want to take trains, buses and taxis. We switched hotels and were more centrally located to many attractions including the Nishiki market which was a totally different experience which I preferred. The Hotel Granvia Kyoto is a good choice for first timers to Kyoto but it depends on your location preferences.

The hotel is very good but rooms by the south tower lift side face the railway platforms, soundproofing is bad and sleeping is difficult. Having said that, for those luckily awarded north tower or who can sleep with noises, the hotel is great. 9 or 10 restaurants, great staff, located on top of Kyoto station and in front of Kyoto Tower and many shops and restaurants around. Trains and metro are just there. . The room was big with good lightning, a good safety box, a kettle and instant coffee and tea supplies, a minibar with basic selection, kimono, bathrobes, slippers good towels, good bathroom with all kind of amenities, good bed and pillows, working area, large TV with screen mirroring possibilities...Storage capacity for suitcases and luggage hardly enough for two persons doing a long journey. Breakfast should improve. Massified, queues... Quality was average and variety insufficient, specially poor referred to pastries. I would return to this hotel only if lack of noises was guaranteed.

Die Lage ist einfach perfekt für einen Kurztrip. Alle Amenities sind im Zimmer vorhanden (inc. Nespresso Maschine) die man sich in so einem Hotel erwartet. 👍 Aber die Zimmer sind mehr als abgewohnt und renovierungsbedürftig !!! Frühstück und Granvia Lounge sind auch sehr gut.