Hotel Indigo La Paz Puerta Cortes

First time in La Paz and was so excited to stay at this property. Unfortunately, they continuously fell short on their service. If you’re diamond elite, you will never be treated that way. You have to ask for your benefits. No early check in. The room was ready after 3. They said they could switch us to a suite after asking about an upgrade the next day. Continuously two different answers and never able to speak to a manager. Accepted the room change and the front desk woman said it would be ready by 2. Checked in around 3 and the room was still not ready. Meanwhile this was a 2 night stay so what’s the point at that point after needing to get ready for the evening. The room was still not ready until 3:45. After being told multiple times by 2. The main pool by the hotel was not heated. Very cold. The beach pool half the morning was being cleaned and could not get in until 11. Once beach service started the waiters you had to track down to even get an order in. Highly disappointed and will not be returning. Save your money for a nice hotel downtown and go to a beach near the area.

I am normally very fussy when it comes to massages but i just had the best deep tissue massage ever with Jakelyn she really got into all my knots! I highly recommend her, very kind and professional. She ended the treatment and placed a heat pack around my neck and offered me tea. Such a nice touch.

Our mornings would always start with a smile from Elizabeth. She would always engage with us at breakfast and remember us if she saw us while working at the beach club. She took the time to help me with my Spanish and really make us feel welcomed. We learned that she was training to be a receptionist, which we think she’ll be a perfect fit. We cannot wait to visit again and see her behind the front desk!

It is a nice hotel and the location was perfect for us with A very short drive from some of the premium beaches and spots in La Paz. There are three mentions that I need to make: Mario Talaveras: great personality, wonderful interaction and great advices. 7 stars Jose Lopez: a fresh injection of energy and optimism every morning. Thank you Jose. Alejandro: he attended our table at Barco one night. Great service and a very nice conversation. Definitely above any possible expectation. Therefore a great hotel and some great highlights among their service staff that must be mentioned!!!

We celebrated our 25th anniversary at Hotel Indigo La Paz, and the entire experience was truly amazing! From the start, the service was top-notch — with smooth transportation, friendly beachfront support, and so many thoughtful details that made our stay special. A huge thank you to Marel Martinez and the entire team for going above and beyond, and to Francisco and Victoria, for arranging a late check-out so we could enjoy every last moment of this beautiful property. From chocolate-dipped strawberries to beachfront relaxation, we felt celebrated the whole way through. Hotel Indigo La Paz made our milestone anniversary unforgettable, and we can’t wait to come back! 🌴✨🥂