The Chateau at Lake La Quinta

I wanted to live this hotel as we had stayed there probably 15+ years ago with my parents. I called and booked reservation directly. After much discussion booked the bungalow the top accommodation. We were there on a quick one day business trip but wanted to celebrate last weeks birthday for my wife. We checked in and was told there was no hot water and we could go elsewhere. We were tired and after much to do and rude front desk guy manager said we could stay for half price, no resort fee. He told me he left a message in our room about the water but we had not checked in. They had my email and phone number. Sure enough my message light was blinking, ha, ha. Our room was pricey about $475 so I agreed. Manager then said they had overbooked and the bungalow was not available and we were downgraded a bit but still paying 1/2 of original price. Fine, too tired to argue and guests were waiting to check in. Room was spacious with great view of the lake but not as private as room we had booked. Chandelier was dusty and had a few burned out bulbs. Carpet had seen better days. Had dinner reservations at 6 at their restaurant Melange. Very unorganized with no hostess then seated us. Lovely on the lake & romantic. Not too busy. We got water and coffee after 20 minutes. Another 10 minutes or so waiter appeared was apologetic but jeez. Ordered a Martini; it was a total of 47 minutes before I got my drink. We thought we better order. Ces. salad good but they said homemade croutons but none and tons of cheese. Our steak was thin but good and a bit overcooked. I would have ordered wine but that was not going to happen. Beautiful romantic setting but there was one waiter and one busboy and waiter was the bartender and maybe the cook it all took so long. String of lights outside room burned out and missing bulbs over the ones in restaurant. Next AM continental breakfast was sad. Same unpleasant front desk guy. Some fruit, a few Otis S. muffins, plate with 2 pieces of bread and other guests were rolling their eyes at rude guy and sad display. They advertised water in rooms there was only sparkling so asked please for still but said delivery did not happen. I heard this a few times on our short stay. When I approached manager she was talking to an employee; ignored me for a few minutes and said I had to wait. Upon checkout it was a nightmare. Took 30 minutes and they had not discounted and inept guy could not figure out. He then handed me revised bill for over $1,400 and then credited?? I do not honestly know till I get my Visa. Total bill should have been like $265. I almost lost it and guests gave me sympathetic looks. This place could be lovely but it needs new manager, management, staff, renovation & staff training.

I’ll admit, I was a little hesitant about booking The Chateau at Lake La Quinta after reading some mixed reviews, but I’m so glad we decided to give it a chance! This charming boutique hotel completely exceeded our expectations. Yes, some of the furnishings are a bit dated, but everything was in great condition and, most importantly, very clean. The property itself is absolutely adorable—quaint, cozy, and full of character. The real highlight for us was the stunning lake views. Sitting on our patio by the fireplace in the evening was pure magic! The staff was another standout. Both the front desk and restaurant teams were incredibly welcoming and attentive, making our stay even more enjoyable. If you’re looking for a unique and relaxing getaway, I highly recommend The Chateau. We’re already planning our next visit!

We visit La Quinta often on business and like the location, but I will probably not return to this property because the overall lack of maintenance and cleanliness. In particular, the bathroom had a lot of mold in the shower, the floors /carpets were dusty and overall maintenance appears to be lacking.

Great location, the view is only outdone by the breakfast and dinner. The staff is friendly and accommodating. This boutique hotel is well laid out, and the exterior grounds are clean and well groomed. Once you try this hotel, it will be your regular stop when in the area.

Pros: Good location on a small man made lake. Quiet. Room decor is nice but aging. Pleasant by the lake. Probably better than the other places at this price. Cons: The price for this small botique hotel is quite low but with just a little effort it could be much better. Someone only has to walk through the rooms to see things that other reviews have mentioned like stained carpet, badly repaired paint work and drains that don't work. Linens and pillows on the cheap side. The free breakfast is a plate of fruite and some breads and muffins. Adding a few more things wouldn't really be that hard. I would probably stay here again because it's a perfect location for me and it has a lot going for it but a little effort would go a long ways here.