Banyan Tree Bintan

From the welcome at the very start of the visit up until the last night when the housekeeping team dressed our room up with flowers and candles, the whole thing was magical. Great food, great service from everyone. Everyone was very friendly too, which we loved. Special thanks to Lilik, Darwis, Wendy and Hamid for dressing the room up. Very special. We will be back!

This was the perfect place to spend a few days after a busy three week tour of Australia. It was wonderful to just relax, enjoy the beautiful surroundings, spa treatments and food. I had a wellness room on the rocks - strongly recommended! The staff are lovely - so warm, attentive and friendly. And great attention to the small details. I now feel totally refreshed and ready for my long haul flight home. Thank you for a wonderful stay Banyan Tree Bintan!

Our recent stay at Banyan Tree Bintan has easily become one of our most memorable family vacations. What impressed us most from the start was the exceptional cleanliness of the villa and the entire property. The villa was spotless, and the overall infrastructure across the resort was maintained to an incredibly high standard. It gave us great comfort and allowed us to fully relax throughout our stay. The service was equally outstanding. Every staff member we encountered was warm, attentive and genuinely sincere. It is clear that this level of consistency can only be achieved by a passionate and dedicated team. Their attention to detail and care made our stay truly special. We stayed in a two bed rooms villa with an infinity pool, which was perfect for our family and will always hold a special place in our memories. The privacy, layout and overall experience were exactly what we were looking for. My wife mentioned that having a more shaded pool would make it even better, but overall, we were extremely happy and would gladly return to the same villa, or explore an even better option next time. Our kids had an amazing time and are already asking when we can come back again. That, to us, says everything. One thing we missed was not realizing that there were additional activities for kids at the nearby Cassia Hotel. We will definitely plan ahead for this on our next visit to make the experience even more complete. Overall, Banyan Tree Bintan delivers on every front, cleanliness, service and experience. Highly recommended for families looking for a relaxing and high-quality getaway. We are already looking forward to returning.

It is a beautiful resort just an hour by boat from Singapore. We were lucky to have a two bedroom villa with private pool overlooking the sea. The staff were very kind and courteous. We played golf one day but spent the rest of the week lazing. There are a few restaurants which were good but mostly we ordered dinner and ate in. The staff set up the dining table beautifully for us.' The service was excellent. If there is a negative at all I would say that there is not a lot to Do there .

My family have a wonderful & fabulous experience staying in Banyan Tree Resort. All staff are super friendly especially this staff, Sofyan, who is super attentive & friendly regardless of the busy season. Will definitely recommend who wants to have fantastic hospitality experience & super nice ambiance for relaxation.