Cascade Wellness Resort

Wow ! What an amazing hotel. Friendly , clean and superb service . The food is delicious . The rooms are spotless and large with super huge beds . All the staff aim to please and succeed . Good value for the money .

Fabulous resort in a great location with amazing views and easy access to the clifftop paths. Only a short drive (or 30 min walk) to the old town for bars and restaurants. Loved the pool, plenty of loungers and great poolside bar service. Ate in the gastropub on our first night which was very good. Stayed in one of the self-catering apartments which was handily just over the road from the main hotel building. Apartment was slightly shabby around the edges (e.g. broken kitchen tiles) and we had to keep the ants at bay but overall, it was very clean, spacious and serviced daily with fresh bottled water provided. The bed was incredibly comfortable! Stayed here for one week as a honeymoon and absolutely loved it, would definitely return.

What a great experience. Fantastic rooms, friendly atmosphere, great location and the food!!!!!! Senses restaurant! We had the tasting menu and it was quite an experience. Great service, fantastic meal and our (I’ll call him experience coordinator) was fantastic, friendly and well versed. A + Marco you made a great experience a superior one.

I booked a nice room per the pictures on line of the website for 359.00 Euro. The room they took me took was old, dingy, beat up furniture. I requested another room, the second one was still on the first floor and smelled like mold/mildew. After 1.5 hours at the desk, and the manager would NOT come out to speak to us, only option was to pay 50.00 Euro more for a decent room, and once in we noticed the shower had mold all around the floor. They did not care, they just wanted MORE money. Horrible customer service. The property is old, worn down. We had just left the Tivoli and Domes, paid less had amenities with our rate and their breakfasts were lovely...this one mediocre at best. They would not even talk with us, and on their website their is no place a to leave a review. Horrible!

The service at the pool is not existent. Very few staff means long wait times and slooowww delivery. Only one server at the pool doing his best to avoid eye contact. I know it’s Portugal, but don’t charge us 4-5 star US prices and then deliver 2 star service. Oh yeah, and heat the damn pool while you’re at it.