Surf & Sand Laguna Beach

I booked a room at the Surf and Sand on July 18, 2025. When I checked in, I was helped at the front desk by a very polite and nice woman named Maxine. She asked the purpose of my stay and I told her that my wife had passed away last year and that day, the 18th, was our 44 year anniversary. We lived in locally and we never stayed at the Surf and Sand, but had been to its restaurant, Splashes, for dinner and also to the hotel for weddings. My wife always loved the sound of the crashing surf that could be heard at the resort. I told Maxine that rather than stay home, I wanted spend our anniversary at your hotel, hear the ocean. Maxine was very nice and understanding. She gave me my key and I went to my room. Although I could hear the sound of the ocean, it was also right above the pool. I hadn't expected that, but I thought it was fine. Even before I started to unpack, Maxine knocked at my door and told me that Surf and Sand would like to offer a complementary upgrade to a room that would better fit the purpose of my stay. Immediately upon entering my new room, I could hear only the crashing waves. I was floored. I am 72, have traveled a lot, and stayed in hotels both grand and unique. I have never had anyone do anything as thoughtful and appreciated as Maxine and Surf and Sand arranged for me. Everything else at the hotel was excellent and its entire staff was professional and polite. No courtesy given me seemed insincere. Still, the extra effort Maxine and Surf and Sand went to make my stay memorable was above and beyond. I am not someone who forgets kindness and I will be telling this story for years.

What an incredible resort. I had the king ocean view room, the best I’ve ever stayed in. The crashing waves are just beyond the clear balcony. Kit was truly a gem. Daniel at the poolside was friendly and accommodating. The hospitality was stellar. Hannah was a doll, Alice was amazing upon checking out. Can’t wait to return

Still the best location in Laguna Beach, you are almost in the water the entire time. Now the most amazing rooms, the most beautiful balconies to enjoy the Pacific. Great, friendly staff.

Just returned from 5 nights and Surf and Sand. It was truly a magical experience. A beautiful beach hotel directly on the ocean, in the heart of Laguna Beach, with the highest level of service imaginable. Enjoyed the beautiful room and patio area, watching the sunsets every day from our balcony, and hearing the ocean waves crashing below were highlights. Great property. Exceeded all expectations. Great concierge department too, especially Sandra, who is an expert in what she does. Top level experience.

This was my first time staying at this property Historically I stayed at the Montage when visiting Laguna Beach. I was pleasantly surprised. The service and staff were wonderful. The room was modern, open and well appointed. The hotel was also very walkable to many restaurants and businesses in town. Will definitely come back.