Hyatt Regency Maui Resort and Spa

Beautiful resort, loved all the birds and garden areas. Pools were well kept and enjoyable. Towels were easily accessible.

We recently stayed at the Hyatt Regency Maui and had a wonderful time. The resort's location in West Maui is fantastic — steps from the beach and close to everything in Ka'anapali. The property itself is gorgeous. The grounds are beautifully maintained, and the overall atmosphere is relaxed and inviting. The rooms and hallways are spacious — a real treat after being in smaller hotel rooms elsewhere. What really stood out, though, was the staff. The team at reception was incredibly helpful and welcoming from the moment we checked in. Housekeeping was equally impressive — attentive and thorough throughout our stay. We would absolutely stay here again and would highly recommend it to anyone visiting West Maui.

Exceptional stay near kaanapali beach. Breakfast has lot of variety for everyone and changed everyday. We tried food at Japengo and Umalu. Japengo has limited vegan menu but we're able to accommodate us. Umalu had a separate vegan menu and loved all the options we tried. Loved penguins, parrots, koi fish. Loved all the morning and evening walks by beach and proximity to whales village. We did not get much chance to try the activities they offer as this is our first visit to maui and had lot of sight seeing to do. Would come back again just to enjoy resort activities and experiences. Pool is well maintained and not too crowded.

This resort is wonderful for families. The location is convenient, with beaches like Honolua Bay close by. My daughter absolutely loved “Kukui,” the resort’s penguin, and there are plenty of other birds and fish around the property that the kids adored. We enjoyed the pool, and the food was fresh and high quality. Our ocean-facing room was relaxing and beautiful, and it was clean. On our first night there was a special event going on, and when we reached out to the front desk for help, front office manager Mackenzie took great care of us. We really appreciated it.

Had a couple issues with our stay but overall not a terrible spot to stay in Maui. Hotel is big and staff can be hit or miss with helpfulness. We chose to valet our car and while it was parked a golf ball shattered the window. Initially the hotel management was helpful with the issue but exchanging our car turned into a nightmare and I do not feel the hotels response was adequate for the interruption it caused to our vacation. I would be careful valeting your car as speaking with multiple people golf balls hitting rental cars and causing damage seems to be a common issue. I paid to upgrade to an oceanfront suite, while the extra space was nice the room was still fairly small and the only way to take in the “oceanfront view” was standing. View was blocked from the bed and the balcony did not have enough space for chairs. We stayed the previous year and the food offerings at the club have gone downhill. It was hard to find any protein at breakfast excluding hard boiled eggs. Mostly just pastry and other sugary items. We are extremely loyal to the Hyatt brand but I am not sure we will stay again. We had a much better experience at the Andaz in Wailea.