Kaanapali Alii

Beautiful condominium, close to one of the best beach in Maui, and to many restaurants, shops... very well located. We appreciated the spa and the gym as well

We had 22 family members ranging from 3 months to 71 years old, and we were all able to stay at one location, the Kaanapali Alii Resort. We enjoyed the ocean (surfing, snorkeling, playing, body surfing, skim boarding), pools (particularly with the younger family members), barbecue area and everything else that the resort had to offer. The gym was also nicely anointed. It was a very convenient location, walking distance to Black Rock for jumping and snorkeling, (although there was excellent snorkeling at the reef past the waves in front of the Alii), and close to Whalers Village and other resorts and restaurants. I always enjoy the walking path that goes for miles in both directions. We would definitely return and are talking about making it an annual trip.

The stay was good, nothing spectacular but we chose Kaanapali for the space and the full kitchen and laundry in the room all of which were greatly appreciated. I know this is a condo development so less frills, but we didn't think the room was super clean and found it a little dated. Also we asked for cleaning to be done a couple of days in and it wasn't very thorough at all. The room itself had great space and everything we could possibly need in the kitchen, but the lanai was lacking in space and only had one high top table (was so hoping for a lounge chair out there to relax in!). The pool is good, there are plenty of grills if you want to cook yourself, and aside from a small activity desk for towels and chairs offered at the beach, nothing else - no food options, etc. So be prepared to go food shopping somewhere first thing when you arrive. Although walking distance to Whalers which is a huge plus and every other night you can hear and catch a glimpse of the Westin luau next door lol. The hotel is right on the beach which is amazing and also has a nice beachfront (whereas on other parts of Kaanapali the beach space was clearly eroding). They knew it was my birthday but did nothing (every other resort we stayed at did a little something to make it special. this is just not that kind of place). Lastly, I had a massage at the SPA there by April - it was one of the BEST massages I have ever gotten. Absolutely excellent. Don't miss out!!

Ridiculously expensive $60 daily charge for beach umbrellas with uncomfortable chairs (no reclining) that were collected by 6 PM was not at all appreciated. There were no recycling bins in the room, shower drains were clogged, fridge water/ice dispenser stopped working but was very loud when it was working. No one monitoring the "adult" pool. So lots of young kids were using it. Also, we were told there was no grill master available after requesting one on our first night. In short, we were expecting better for a 4-star resort.

The facility was very nice and in a good location. Staff was very friendly. Unit was overlooking the water and it was a simple walk down to the beach. Beach was lined with resorts but it never felt crowded as the beach is long and wide.