Grand Hotel Tremezzo, Lake Como

It has been several months since my stay, yet the Grand Hotel Tremezzo warrants a thoughtful review. The property stands as the true grande dame of Lake Como, and its storied history is unmistakable. Although there are other hotels along the lake—many newly renovated and gleaming—they struggle to match the enduring cachet and character that the Tremezzo embodies. Much like the Lodge at Pebble Beach, it is an established hotel that continues to age with unparalleled grace, sophistication, and charm. Our room offered an exceptional view of the lake, framed by the mountains rising majestically behind it. While the décor was somewhat dated, it was tastefully appointed and well maintained. Waking to such a view each morning was an undeniable highlight of our stay. The dining experiences at the hotel were consistently enjoyable. The breakfast buffet, though modest in presentation, was abundant and of high quality. All the meals we had were prepared with care and were thoroughly satisfying. I must particularly commend the front desk and security staff. During our stay, I misplaced my mobile phone, and the staff went above and beyond to assist in locating it—which they successfully did. Their professionalism and dedication greatly enhanced our overall experience. My partner and I left with wonderful memories and look forward to returning when time allows. For travelers who do not require a newly built or ultra‑modern resort, and who instead appreciate a historic property offering exemplary service, the Grand Hotel Tremezzo is an ideal choice. Considering its age, heritage, and the level of service provided, our stay was truly worthy of a five‑star rating.

Our experience at this hotel was truly unforgettable. The atmosphere was luxurious yet very relaxing, and the views of Lake Como were absolutely breathtaking. The room was spacious, spotless, and beautifully decorated. The staff made us feel welcome from the moment we arrived and provided excellent service throughout our stay. We especially enjoyed the outdoor pool and the delicious Italian cuisine served at the restaurant. The location is perfect for exploring the surrounding area while still enjoying peace and comfort.

Beautiful Belle Epoque hotel on Lake Como, across from Bellagio. Lovely garden view our small suite luxuriously appointed. Greeted warmly at reception by professional agents. Received tour of our room and explanation of its features and cold Proseco with sweet treats. The room had a king bed, sofa, chairs and coffee table, and antique writing desk.modern marble bath designed for couples. Many lotions and potions for hair and body. Warm towels, lush cotton bath robes. The hotel provided a complimentary breakfast buffet with every imaginable sweet and savory breakfast food. Tables faced Lake Como providing a fabulous view. Staff in restaurants, front desk and entrance harkened back to another era of personal service. Our four day stay exceeded our expectations in every way.

This hotel is incredible! If you are considering it don’t delay it will not disappoint. Also the garden view rooms are stunning so if you can’t stretch to the lake view it’s not a problem. There are views of the lake from all the beautiful restaurants and bar (and the sauna if you go there). Every little detail is thought of even to the little Bon Voyage tags on your suitcases when they are loaded into your car. We did the 2 hour boat ride from the hotel. It was exhilarating, views of Como from the lake are beautiful. Massages at the spa were incredible. Memories of the lobster pasta and a glass of crisp white wine at the “beach” restaurant will live with me for a long time. Honestly one the best hotels I have ever stayed at.

My recent stay at the Grand Hotel Tremezzo was unfortunately disappointing, particularly due to the experience I had with the front office. While the hotel itself is undeniably beautiful and the location on Lake Como is stunning, the level of service did not consistently meet five-star expectations. Most concerning was my interaction with the front office manager, Marcella. I found her approach to be dismissive and unaccommodating when I raised a reasonable concern during my stay. Rather than attempting to resolve the issue or show understanding, the response I received felt indifferent and lacking the professionalism one would expect from a hotel of this caliber. This left a negative impression and detracted significantly from what could have otherwise been a memorable visit. For a property known for luxury and hospitality, I believe there is a clear need for improvement in guest relations at the management level. I hope the hotel takes this feedback seriously and works toward delivering a more consistent and guest-focused experience in the future.