Fairmont Banff Springs

We are staying at the Fairmont right now. Wonderful stay so far. We especially loved our guided hike experience with Gina. Truly amazing guide; knowledgeable, personable and fun. Perfect balance of scenery and exercise. Plus a nice packed lunch at the Tea House. A genuinely memorable day.

The hotel is so beautiful and the views are amazing! High on a mountain overlooking Bow River. The service was excellent, we did have the gold which gave us our own concierge, entrance and lounge area. They served breakfast in the morning, hors d’oeuvres in the afternoon (around 4 and dessert at night around 7. They also had juices and drinks during the day. The bar was cash, although it was a discounted price from the prices in the Rundle bar. The room was clean and very nice with a Nespresso and kettle. The room had glasses, robes and slippers as well as a safe and other amenities. The bathroom was very tiny but again clean and well stocked. Our room was directly across from a staff area but we never heard a sound. The hotel’s products had a wonderful smell. We had some delicious chocolates upon arrival and later the huge cookie in the room. We walked all through the hotel and grounds and it was beautiful. There was a “secret garden and a hidden room in the Rundle bar. Our view from our window made the whole thing worth it, while having coffee at our window in the morning we saw a herd of elk walking across the golf course.

Journeying through Alberta with a Tour Group you take what is given to you when you arrive at your accommodation. We were pleasantly surprised to have been given a suite at Fairmont Banff Springs. The room was gorgeous with a sitting room, a huge bedroom and stunning bathroom. The staff were very helpful, and quick to respond to our questions and requests. They were all very courteous and were only too happy to assist with a warm smile. We had breakfast at Vermillion each morning and couldn’t get near to trying all the options. The breakfast buffet catered for all tastes - Asian, English, American, etc. would recommend staying a few nights at the Fairmont

Fantastic location with fantastic views. We paid for an upgraded Mountain View room but the first room we were allocated was very disappointing, it was very small with very little view. I did complain and we were moved to a much better located room which was also,larger and which met all of our expectations for which is an expensive hotel,in the first place.The hotel was very busy, lots going on and staff were all very helpful

Alex gave us a one hour historical tour of the hotel. Great storytelling, interesting insights, all around a great time. Alex does a wonderful job representing the hotel and its beautiful history. Thanks Alex!