Fairmont Banff Springs

The Fairmont Banff Springs is truly a special place. From the moment we arrived, what stood out most was the exceptional staff. Every team member we encountered was warm, professional, efficient, and genuinely eager to help make our stay memorable. While there is no shortage of activities and attractions in and around Banff, this is one of those rare hotels where you could easily spend your entire vacation on the property and never run out of things to do. There are numerous dining options, all of which were excellent, wonderful shopping on site, and a beautiful heated outdoor pool that we happily enjoyed even during the cool June temperatures. If you're considering any excursions, I highly recommend booking through the hotel's Adventure Center. The process was seamless, and we booked a true bucket-list experience. We were fortunate enough to have Julie as our guide, and she was absolutely outstanding. Her knowledge of the region was impressive, and she was flexible in tailoring the experience to our interests, including stops at places we had read about or hoped to see. Beyond that, she was funny, kind, engaging, and genuinely passionate about sharing the beauty and history of the Canadian Rockies. The five hours we spent with her flew by, and all of us wished we had booked even more time. If possible, request Julie. You'll be glad you did. The hotel's location is ideal. Tucked away enough to feel peaceful and immersed in nature, yet only an easy (and beautiful) 10-minute walk from downtown Banff. For added convenience, buses run regularly between the hotel and town throughout the day. We traveled with another couple and stayed on the Gold Floor, which I highly recommend. The Gold Lounge is spectacular, offering an impressive selection of food and beverages throughout the day in a comfortable and elegant setting. One thing worth noting is that this is a historic hotel dating back to the late 1800s. As a result, guest rooms are somewhat smaller than what many North American travelers may be accustomed to, more comparable in size to those found in Europe. However, don't let that deter you. The rooms are beautifully appointed, full of character, and entirely in keeping with the charm and history of the property. Finally, the views are simply breathtaking. Around every corner, from every restaurant, and from countless vantage points throughout the hotel, you'll find spectacular mountain scenery that never gets old. If you're considering a stay in Banff, book the Fairmont Banff Springs. It's an unforgettable experience, and I can't recommend it highly enough.

This hotel is worth splurging on! Amazing property with rich history. Loved the hotel tour! Had a nice run along the river, great meal at Vermillion, and the Rundle Bar tender made me a custom cocktail!

We had a marvelous stay at the Fairmont at Banff! It is a gorgeous and well maintained hotel. The rooms, the food, the facility- all were splendid! We were so impressed with the entire staff! Also- when we wanted to tip the staff- they were insistent that they were not to take gratuities. In particular, we had a waiter for our breakfasts name Maxime - he was remarkable! Although it was a random coincidence that we sat in his section our two mornings in a row- he immediately saw we were sitting and he asked if we were having two lattes, a chai, and a tea- our exact previous day’s order. On both days he was charming and informative. He made recommendations that we have since visited and enjoyed. We couldn’t have been more happy with our time on that stay.

Hi Julie, This is Dave I used to go by Rich but have officially changed my name because of you. The adventure we took with you was a 10 stars out of 5. You are awesome! We will miss the Jackie of all trades.

First time here, a very unique property with stunning views and little surprises around every corner. Staff and service were excellent. Drinks at Rundle were fabulous, pricey but to be expected. Room was decent we were in the Gatehouse and had a nice little sitting room. Only complaint was how small the closet was and the hallway smelled a bit musty. Otherwise clean room with comfy beds. Enjoyed my time at the spa and took full advantage of the facilities for 3 hours before my massage. Outdoor mineral tub was my favorite very peaceful and relaxing. Went to the Italian restaurant on our last night there, and while the food tasted delicious I was a bit aghast at how small the rigatoni and meatballs/sausage were for $52. About 15 pieces of pasta and the smallest meatballs and sausage I’ve ever seen in my life. Otherwise a pleasant stay.