High Peaks Resort

I am so glad we picked this resort for our trip to Lake Placid and even happier that we called the hotel directly to make our reservation. The online reviews were mostly good, but with three different buildings to choose from, it was not easy to decide. There were some negative reviews for the Waterfront Collection rooms and we anticipated staying in the main building. When we called the hotel, we spoke to Valentina, who helped us with our reservation. She informed us that the Waterfront building had been recently renovated. I can't thank her enough because the room was wonderful and had an unparalleled view. If you consider this facility, you can disregard any negative reviews of the Waterfront Collection. The people working at the resort are all attentive and make the experience better. This was a wonderful choice of places to stay at very reasonable prices.

Our go-to hotel in Lake Placid. Provides an attractive Adirondack-style aesthetic. Rooms are spacious and comfortable, location by Main St is unbeatable, and the dining room is attractive with good food and service and a broad, casual menu.

Upon arriving the room was very “stuffy”. We requested a lake view room but even though you could see the lake we had to roof tops in our way. We were disappointed! We noticed black mold around the sink in the bathroom and called front desk asking if we could check out a day earlier. Front desk said no but could move us to another room. We packed our belongings and moved to a room on the 5th floor (7 pm)..this room did not have heat and even though the thermostat was on 75 degrees it was blowing cold air. The bathroom sink was clogged as well. We did not address these issues since we were checking out the next day. Our stay was very unpleasant and uncomfortable…when we brought the issue about tye heat to front desk staff the next morning he said he’d get a work order submitted and it was pretty common this time of year. I would have rather them let us check out a day earlier when we saw the black mold then to accommodate us by moving us to a room without heat I will never stay at this hotel again when I return to the village this Spring.

Was everything we needed, rooms were spacious beds were like a cloud, that pool dining was outstanding but what made it the best was the staff. To be so close to the town for shopping was just what the doctor ordered. Even the extra. Touches they did to make our dog comfortable just amazing

Very nice location and nice hotel overall, with subpar front desk service considering the price. Upon arrival and seeing the room ( which overlooked the rooftops of the building and very little view of the lake), We wanted to change the room for better view and they charged for that minor upgrade on the same floor for a slightly worse room due to availability, and without letting us see the room before we commit to the change- something I had never encountered in over 20 years of intensive world travel. So front desk service was uptight and subpar but the hotel and room overall are good.