Four Seasons Resort Lanai

We came here for our babymoon and brought our 2 year old with us and had an amazing time. We live in Southern California so Hawaii is pretty easy for us to get to, but we were looking for a unique experience away from the busy vibes of other islands. WOW! We were blown away by our experience at the Four Seasons Lanai and can’t wait to come back! We booked through AMEX but were able to enjoy everything as if we booked directly. From the complimentary transfer via Lanai Air and airport shuttle pickup to the resort, we felt so relaxed and welcomed. Our son was spoiled the whole week we were there - he loved the stuffed parrot and crib they left for him, along with the bath amenities, kids robe and sponges by the bathtub spelling his name! We were very appreciative of the diaper genie and daily housekeeping, complementary laundry and turndown service. The bedding was so luxurious and we felt that our partial ocean view room was perfect for our family. Each morning we’d stop by the front desk and grab some fish food to feed the koi on our way back to our room. Our son also loved becoming friends with the 6 parrots throughout the resort. Each morning they’d greet him with an “Aloha” and he loved it! We were there the week before the Fourth of July and our son was the only toddler there for the majority of the time, it was mostly honeymooners. We’ve been told around Christmas there are a lot more kids, but we enjoyed the peace! I enjoyed my Mother of Pearl prenatal massage in the spa - hands down best massage I’ve ever had! My husband loved going to the Adventure Park during naptime and even got to do a Snorkel Sail one morning which he thoroughly enjoyed and said it was some of the best snorkeling of his life. The food throughout the resort was phenomenal - the French Toast was a favorite at breakfast!! We were able to book a nanny (the resort staff helped us find the right agency) so we could go to dinner at Nobu kid free one night and also go to the Observatory on property. It was a nice treat to have our son be able to eat free the entire time we were there. The pools were nice and while the beach was a bit rough, we enjoyed laying out and playing in the sand. We stayed for 6 days/5 nights and felt like it was the perfect amount of time. The staff was so friendly and welcomed us by name each time they saw us as well. They went out of their way to make sure we were always comfortable. Can’t wait to go back!

This was one of the best hotels I have ever been to. The beach was surreal with the kindest beach and pool staff imaginable. The employees were polite, welcoming and understanding. In the room we got surprises every evening, the perfect end to a beach day. I would 100% visit again.

We actually went in April of 2024, but TripAdvisor would not allow us to put that. The hotel is 5 Star. Best place we have ever stayed. The rooms are well appointed, modern, very relaxing, and luxurious. Bedding is plush. The bathrooms in the rooms are so nice and relaxing with separate shower and soaking tub as well as two vanities. We had a garden view. It had a nice patio and the gardens have gorgeous plants, a coy pond, outdoor tables, chairs, etc. The hotel shared areas are all well kept, clean, there is always someone cleaning or watering plants. There is the kindest gentleman uncle ________ who takes care of the parrots and he will let you see them and they can perch on your arm if you want. All of the restaurants are fantastic and there is a variety between sushi at Maru, 143, an amazing breakfast experience, and a smaller restaurant-coffee shop upstairs. Lobby, spa, and the main parts of the hotel are beautiful. Even the lobby bathrooms are luxurious and have bidet toilets (sorry, I have never seen this in a lobby bathroom before). Pool deck is wide open. We had our pick of places to rest in the sun and they have cabanas too. The adults only section is very nice and virtually wide open. We have stayed at other resorts where you need to "get to the pool early to stake your claim"...it's nothing like this here. You can truly relax and know that you'll be able to find a place poolside. The beach experience is one of the best we have ever had. 5-star service from the beach crew...they take care of everything. Chairs, umbrellas, frozen pineapple...would you like to order lunch?...they're on top of it....need water?...sunscreen?...another towel?...they are on it. From the moment you step on the chartered plane from Honolulu (they also fly from Maui), its a luxury experience. You fly over the island, land, picked up by shuttle or private car. Driven to the resort. Check in is a breeze...no lines...no waiting for anything. They even provided a special birthday cake for our daughter on her birthday (3rd night of our stay). Abolutely 5-stars. If you think it is in your budget for a vacation, then I would highly recommend doing it. Probably the best luxury relaxation in my lifetime.

So if you want complete tranquility go to their sister hotel in the mountains (Sensei) but if you want a wonderful pool and ocean experience, beautiful rooms that feel like you are in nature and one of the best Nobu's I've ever experienced, come here. You must go on the snorkel sail just to enjoy the boat. Everything at this hotel is luxurious. The only downside is you will see a lot of children (if you want to avoid them, go to Sensei) and the occasional Trump apparel (which I find completely distasteful at a place like this where you are spending so much money - keep politics at home, please. Thank you.) Other than that, you can't go wrong here.

Having been here in 2019 we wanted to try again. Booked a garden room at a good rate and upon check in was given a two room upgrade to an oceanview room on 2nd floor. For the age the rooms still look nice and clean and well maintained. Was given great welcome amenities as celebrating wife’s birthday. Was given a bottle of wine , chocolate cake and a cheese plate. Housekeeping was some hit and miss. Some days they did not empty our garbage and other days they did things haphazardly like not giving enough water or enough face clothes. One day we requested turn for 6:30 and they called me at 6:00 to see if they could come then. I was still getting ready for dinner. 1) Dining under the stars. Pricey at 1,500 per couple but you get to eat under the big hibiscus tree. Our server said this is Mr. Ellisons’s spot and only gets used for these dinners and need prior approval. Server was great and had a very good custom menu. Would recommend if special occasion. 5/5 2) we decided to try a pool sanctuary as were able to book the one for the above area where we had dinner. It took a full day to get permission before they could approve our rental for the day. I would not recommend this as they were unsure of what was included in the price. We showed up at 9 and did not find out until I complained that service started at 11:00 am. We had to ask to get them to set up an umbrella. Jay the manager came by after I fired off a chat to the front desk. He came by and advised what was included in the rental for 800 usd ( one champagne or four drinks, a fruit plate and choice of one appetizer and a Four seasons amenity) and that we could order some food over hay was included as long as it was not outrageous and he would sneak it in as an amenity. The Four Season amenity was two eyeglass cleaners and two aloe water sprays for skin. When the bill came nothing was adjusted and despite only having 3 drinks and not having our appetizer as we elected to have two mains and an order of ice cream we had to pay for all this extra food. I did not want to bring it up as He made the promises and thought He would follow through. Also, it was a Sunday and from 1:00 pm onwards some local yokels were blasting their music from the public beach area so loud you could hear it from where we were sitting from over 700 meters away. The music was so loud I could make out the words to all the songs. I realize this is on a public beach but this went on for four hours and someone could have called the authorities as it clearly states on Lanai beach rules that this is not allowed. This happened as well on the Tuesday but only for 1/2 hour. Save your money and avoid the sanctuary and do something else on a Sunday unless you like loud music to relax to. 0/5. Pool area 4/5. Staff hit and miss and best staff Carmelita, Jordan and Kamele. 3) shooting rifle range. This was a highlight. We were able to spend an hour with Frankie and he taught hot to use a 22 rifle and shot at targets. Would definitely recommend along with pistol or skeet which we did in the past. 5/5 4) restaurants. Mozza Osteria is now closed due to renovations until August. Ok Italian but would it kill them to give some bread with the meal. Nobu is basic Japanese food and nothing special. Malibu Bar overcooked our fish tacos and at night during the renos they have dinner and there was only 5 entrees of which only one was fish that my wife could eat. The Break is the best. Staff friendly and food ample. Menu big and I would suggest eating here everyday during any stay. Rest 3/5 but the Break 5/5 5) ranch hand experience. Awesome. Jessie the farmhand was great and you get to feed the crazy goats and massage the donkeys who just love this. This is complimentary. 5/5. Also do not forget to visit Griffin the parakeet. Stop by and say hello. Also, he loves music and will dance to it. Overall 4/5. Rooms still nice and quiet. Great selection of activities. Nice and quiet resort unless the locals blast their music but food not as good unless you eat at the Break. Will most likely not be back as too many other resorts to visit in the world especially for the prices being charged.