The Danna Langkawi, Malaysia

We had a very good stay at this property. The personnel is truly amazing, friendly and always ready to help. The rooms are spacious, very clean and with a nice and large bathroom. We had also a large balcony facing the sea offering amazing sea views. The hotel is situated close to the airport and sky cable car. Taxis are very cheap and the Grab app is very useful. The hotel has also a very nice bar, a billiard room etc.. to be expected for such a luxurious resort. What we did not like was the rather limited breakfast choices, the morning queuing to get a table for breakfast and some issues with the cleanliness in public spaces. Also some of the towels and sun loungers were not in a good shape. Another issue is the sitting at the pool and on the beach where people, especially Russian guests, are leaving towels on the seats early in the morning occupying the loungers for the full day even so they show up only for few hours towards the early afternoon . Overall it was a nice experience however we felt that the value offered was not matching the price we have paid. Some small positive adjustments done by the hotel management could improve significantly the experience.

One of the best hotels I traveled to in my life, the location of the hotel is perfect, many rooms have view on the sea or marina, there’s a lot of options to spent time outside, not only deck chairs, I enjoyed possibility of renting sup and kayak to explore the sea. There was library on the first floor with a sea view , perfect to read or study. The restaurants positively surprised me by the excellent food and amazing staff. Everyone is so nice and professional. My sister is vegetarian and they always asked if she wants a vegetarian option of a dish, they were really considerate about her diet. A small detail that added a lot to the experience was live music, every morning at the main breakfast restaurant a musician played live piano. Hotel is really close to Langkawi cable car attraction which is really worth to visit if you don’t have fear of highs. Rooms are big and spacious, beds are really comfortable and AC control worked perfectly so everyone can have preferred temperature. In conclusion the attention to detail in the hotel was amazing and our stay was perfect and relaxing.

We had a lovely holiday and found lots to praise here. We booked our trip last minute (over the peak, Christmas/NY period), and admittedly, the Danna wasn’t our first choice. Based on initial impressions, my review would have been a 4 star rating, but within a couple of days of our week long stay we had developed a real affection for, and appreciation of, all that the Danna does so well. An enormous part of this was thanks to the wonderful staff. They are simply fabulous - so warm, gracious, efficient, attentive and relentlessly accommodating. There is a genuine desire to provide guests with a great experience, and on the rare occasion this fell short, the concern to put right, was palpable. We found the hotel to be well managed and that by and large, everything worked, with departments in harmonious synchrony. The reception team were helpful, efficient, and prompt in their responses to pre-stay emails, and F and B staff, outstanding. The Danna is a fine looking, faux colonial building, with a large, infinity pool and delightful strip of white sand beach. The only downside is the presence of jellyfish. On the other side of the property, there is a rather shabby looking marina. Having toured around Langkawi during our stay, we felt there were nicer parts of the island, particularly to the north. The upside of the location is the close proximity to the airport and to the Skycab and Skybridge attractions. Bedrooms are generously proportioned and well fitted out. The bed was supremely comfortable, the shower really powerful, the bath products upscale (Jo Loves) and the WIFI, stable. Housekeeping did a top job, were generous in replenishing water, and we looked forward to the chocolate treats which appeared most nights. The hotel has some lovely communal areas, the lobby and bar in particular, have grandeur and fine furnishings. But other parts, hotel corridors for example, have been finished to a lower standard. The gym is a reasonable size, with a pleasant outlook, but in contrast to the tip top cleanliness of all other areas, didn't appear to have had a sweep during the 3 consecutive days we visited it. Restaurants - we had our first dinner in the Sino-Malay restaurant 'Straits and Co' where food was good and service delightful, but the ambience was close to zero. This room is too brightly lit, with naff furnishings that give it the feel of a cafe. We booked the Bubbly Sunday Brunch, a buffet, served from 1130am till 3pm, arriving at 2pm. We were a bit disappointed with the limited selection, and that the buffet wasn't kept fully refreshed till the close of play. Service was faultless though. The main restaurant Planters, also lacked atmosphere, despite the hotel being at full capacity. It's a large room, quite functional in design, and again, too brightly lit. They really need to look into installing some mood lighting to create a more desirable environment. However, once we'd learned the ropes, we got into the habit of booking one of the handful of gorgeous outside tables, overlooking the pool. Dining in this setting transformed the experience of dinner for us. Food in Planters (a la carte), was superb, ditto the service. Our favourite eatery was 'The Terrace', their Italian restaurant, a dining space with a bit more style to it, alongside an attractive outdoor terrace. And you guessed it - fantastic service. Breakfast was a terrific international buffet spread with live egg stations, supplemented by a choice of freshly cooked, table served dishes - and help-yourself fizz (bravo!!). Service again, was exemplary. There was only one occasion when this wasn't the case. Unusually, they appeared to short staffed one evening, and we were left way too long between courses. My old grump of a husband felt the need to mention it (I felt like he'd kicked the cat), and the angst of the waiters was clear to see. A senior bod was quick to follow up, and even to check on us the next morning at breakfast. We found the ethos of customer satisfaction to be deeply embedded. They care. Another triumph was the fabulous evening put on for New Years Eve. On this occasion, the buffet was a terrific spread with an array of oysters and other fine seafood, followed up by an enticing offer of international dishes and free flowing drinks. The entertainment was great, the lighting and beach setting beautiful, and the atmosphere, elegant, lively and fun. A very memorable evening - which only served to further consolidate our affection and appreciation of The Danna. Well done all.

Beautiful hotel, right on the beach. Hit and miss with the service at restaurants and spa but otherwise a lovely holiday. There were great events such as a NYE buffet with entertainment and a great evening on a Sunday when there was a buffet outside and live entertainment. That was the best evening for us. Great room, very spacious and cleaned well.

Ideal location, beautiful hotel. I am impressed with an amazing staff and services. Everything was top notch - breakfast with a live piano music, courteous services around the hotel, New Year gala presentation, food.