The Ritz-Carlton, Langkawi

We have just returned from a wonderful 8 night stay at the hotel. From the very moment we arrived and throughout our stay the staff were all truly amazing. A special mention to Qistina, the manager at the Langkawi Kitchen who went above and beyond to look after us. Nothing was ever too much trouble and she always went out her way to chat to us and make us feel special. Her lovely calm, organised and professional manner make her stand out. She also took the time to come and see us on the day we were leaving. We were left with a really memorable experience. Absolutely loved the restaurant too! We were on a half board basis and were able to eat at all the restaurants with virtually no restrictions. The food at all restaurants is superb and the chefs are all very visible and will introduce themselves which is a really nice touch. Our room was fabulous, very large and comfortable with a beautiful view of the sea and rainforest. Our thanks also to Ashok from housekeeping who cleaned our room twice a day without ever disturbing us. It was always immaculate when we got back from breakfast. We always had handwritten notes, towel art or something he thought we would find useful. We never ran out of anything as it was always topped up, right down to the small details which we appreciated. Every touch point with every member of staff was excellent and they all genuinely seem happy and want to help. Thanks also to Shammy (not sure of spelling), the buggy driver who would often wait for us to drive us around the resort and chat to us. A wonderful experience from start to finish with exceptional service. We will definitely be returning.

Best located hotel in Langkawi. Away from everything but still close enough to everything. I visited many other 5 star hotel locations all over the island and nothing came close to this. Stayed 5 nights in a beach villa room for our honeymoon. It was beautiful to be in the jungle and at the beach all at the same time. Service from ALL staff was amazing. Restaurants amazing. Spa amazing. Will certainly revisit!

We came to The Beach Grill, The Ritz-Carlton Langkawi, to celebrate my birthday, and the experience was truly wonderful. My husband even surprised me with a special birthday celebration there, which made the night extra meaningful. From the moment we arrived, the warm smiles and genuine hospitality made us feel instantly welcome. The food was fresh, flavorful, and beautifully presented. Every dish showed great care and high quality ingredients, especially the seafood, which was cooked to perfection. What made the night even more memorable was the surprise birthday cake. It was delicious moist, rich, and just the right sweetness. The staff serenaded me with a heartfelt birthday song, making the moment truly unforgettable and deeply touching. The setting was magical. Dining by the sea with gentle waves and a stunning sunset created a peaceful and luxurious atmosphere, perfect for both romantic dinners and family celebrations. The service was outstanding. The staff were attentive, friendly, and went out of their way to make us comfortable. They were also wonderful with our child, making the experience even better for our family. Overall, this birthday dinner has become one of our most cherished family memories. Huge thanks to The Beach Grill team for making it so special. Highly recommended, and we look forward to coming back!

Absolutely wonderful experience from start to finish! Staff were incredible - Truly beyond any hotel staff I’ve ever encountered. I had a few travel requirements due to allergies, and they thoughtfully accommodated them all. Deep thanks to Miki, Armin, Nils and Sara for the help! Hotel was truly beautiful - It felt like the White Lotus, with rooms and villa hidden within the rainforest while still having a beautiful view of the ocean. The infinity pool at Horizon is probably one of the most beautiful pools I’ve seen. Housekeeping (Mahendra) even thoughtfully arranged a sleep kit and snacks for me - Really impressive housekeeping! Horizon Lounge was beyond amazing - The staff, especially Rachen/Raj and Jia En made my visit so memorable, and they even arranged a special dessert for me. Would 100% recommend the hotel to anyone visiting - Truly a memorable experience and one of the best hotels I’ve ever been to in my life.

This is our second visit to Ritz Carlton Langkawi and the resort exceed our expectations. Service- 5/5: Every single employee at Ritz Langkawi anticipate your every need from the staff at the check in counter to the staff that service the room. I am impressed by the quality of training that they provide to their staff. Their service is consistent. warm, friendly and professional. They emphasize those small gestures that make a big difference. The room- 5/5 we stayed in the ocean villa. I don’t think I’ve ever had a hotel room take my breath away but.. alas it did. The rooms are spacious, luxurious, comfortable and beautifully decorated. The mini bar is covered in the rate you pay with the exception of wine and champagne but there is plenty of drinks and snacks to choose from. The bathrooms were huuuuge! And the bed very comfortable. The facilities: 4.5/5 In comparison to luxury resorts, ritz Carlton Langkawi does not offer a huge array of extra activities. Likewise, if you’re used to an extensive kids club program that runs into the evening so you can have a date night you may be a little disappointed. In addition most of these activities with the exception of tennis was an additional charge. That was a little surprising where in our first visit in 2018 the hire of kayaks and boards were free. For us as a couple no kids, we just wanted to swim, relax and do some simple water sports like beach kayaking and paddle boarding that was enough for us. Shout out to our guide who provided our sunset kayaking tour on 6/5/2025 it was a fantastic experience. We also booked a couples massage at their spa. Bring your togs and book if you’d like to the appointment as you are allowed to use their other spa facilities after your massage which includes steam room, sauna, spa with massaging features and lounge area. We weren’t aware and I felt like we didn’t maximize the use of what was available to us when we had finished our massage. The food: 4.8/5 Excellent selection of Malay and international food. The food is delicious and the restaurants tend to have more of an intimate setting. Overall it was an excellent stay at the Ritz Langkawi we look forward to coming back soon.