The Ritz-Carlton, Langkawi

My family and I spent 3 nights here. This hotel is a piece of heaven on Earth. Everything was personalized and catered to our needs. Thank you Mr. Aidil and team. We stayed in the beachfront villa and a rainforest room. The villa’s infinity pool is of a great size and the access to the beach is just what you need during your time off. We would return in a heartbeat. Thank you again to all the team. Maha

The location and ambience were exquisite. The rooms were comfortable and large, the beachfront villa was marvelous. It was clean, quiet, and perfect for a getaway. The amenities and service were awesome, Bimal, our housekeeping was accommodating and kind.

Love the atmosphere of the Junggle and how the hotel try their best to be as sustainable as possible. The experience is worth our money. Really enjoy the nature and beautiful beach and seaside hotel. I really recommend Ritz Carlton to others.

One of the most breath-taking properties I've visited. Amirul did a fantastic job durin check-in, explaining every single detail we needed to know. Splendid view at Horizon, special mention to Jia for being very accommodating to our special requests (vegetarian). On the second day, we decided to dine at Langkawi kitchen instead after being seated and served with starters. She made us feel at ease with the change in plans. Truly a star in hospitality. Langkawi Kitchen breakfast spread and a-la carte menu was impressive. Loved their petit servings from the menu. Dinner was even more enjoyable with Chef Jega's personalised menu recommendations and his dishes are still unforgettable as I write. ADOFB Karthik made us feel warm as he greeted us while dining. Nadia and Qistina were equally as pleasant in attending to us. Overall, this resort is a gem and every single person that we came across made us feel special with their genuine hospitality and service with a smile (I wish I could remember all their names). Memories made for a lifetime, that's for sure :)

We stayed at The Ritz-Carlton, Langkawi for our birthday and babymoon and honestly, it was one of the most memorable stays we’ve ever had 🤍 From the moment we arrived, the front office team greeted us so warmly and made us feel very welcomed. When we went into the room, we were so surprised to see the birthday and welcome baby decorations prepared for us. It was such a thoughtful gesture and really made me feel welcomed by the RC team. They even prepared a cake for us too 🥹 The breakfast throughout our stay was also amazing. So many choices and everything tasted really good. I am so touched by all the staffs. They are very attentive and friendly, always checking in on guests with a smile. Even at the beach and pool area, the service was consistently excellent. Towels always ready, staff were always around to assist, and everyone was just so warm and genuine. One of the highlights during our stay was our dinner at the Beach Grill restaurant. There was one Malay waiter who served us — slightly chubby and fair-skinned (I’m so sorry I forgot your name 😭). He was extremely kind and accommodating throughout the dinner. Since I’m pregnant, I requested to change the mussels to prawns in my seafood linguine, and he happily helped with the request. Thank you as well to the chef for preparing it specially for me. He even helped to take such beautiful pictures of me and my husband that night. Thank you so much to him and the whole Beach Grill team for making our dinner extra special. Something to share - on our first night, we found out the water heater is not function. The maintenance team came to check and informed us that it would take around 2 hours to repair, so they can only do the next day. At that point I was already exhausted and honestly thought I would just sleep and shower the next morning instead. But unexpectedly, the manager on-duty called and offered us an upgrade to junior suite. After moving, we realised it was on Level 3 and going up and down the stairs was quite difficult for me in my condition. The team didnt hesitate to upgraded us again to the Rainforest Villa just to make sure I would be comfortable. We were genuinely so touched by the effort and care from the team, especially considering it started from what we felt like a small inconvenience (water heater issue). Special thanks as well to the buggy staff, housekeeping team, maintenance team, and the manager on duty that night for taking such good care of us. Everyone handled the situation with so much kindness and professionalism. What stood out the most throughout the stay was how sincere the hospitality felt. Every single staff member we met made us feel cared for. You can really tell the RC team puts a lot of heart into what they do. Thank you again for such an unforgettable babymoon experience. We’ll definitely come back again next time — hopefully with our baby Just a small area for improvement — the gazebo/pool seating area and the Beach Grill restaurant can get quite hot sometime esp when there’s no wind, so eating or relaxing there can feel a little uncomfortable at times. Maybe the management could consider adding more cooling options for guests. Another small thing was the private pool at our villa, which was a little dirty when we moved rooms at night. Not sure if it was due to the rain/leaves or because the room transfer happened quite late, perhaps this is something the team can look into as well. Other than that, everything else was truly wonderful.