ARIA Resort & Casino

We checked in at 11:30pm. When we got to our room, we noticed the bathroom hadn’t been cleaned. We had reserved a refurbished room, but this room seemed like it was falling apart. For $1300 for 3 nights, I expected better than this. I called the front desk to request a different room, but one with our view wasn’t available. The front desk person was very kind and helpful and asked if housekeeping could come and clean the bathroom. I said that was ok and she said someone would be up. I waited over an hour and finally went to bed because it was 1am. There is no in room safe, no coffee pot, and the “mini bar” isn’t a fridge, you have to rent that separately. Truly disappointed.

We visit Las Vegas twice a year and we always stay at the Aria. The room rates are very reasonable especially you are a MGM awards member. It is centrally located and you can take the tram to the Bellagio and Park MGM. The do a wonderful job controlling the smoke through out the casino. There is a wide variety of great restaurants and they even have a food court. The fitness center and pool area is spacious and well maintained. The spa is perfect for a day of relaxation during your fast paced vacation.

Casino, Pool , Restaurante safe environment

needs room refresh/remodel desperately, and all slots are VERY TIGHT - PLAN ON LOSING and VERY QUICKLY!

This was our second time staying at Aria. We were in a Restore Deluxe King Strip View Room. The view was awesome, we looked out towards NYNY, Park MGM, MGM, watching planes take off... The bad: - I checked in through the app the day before and at 7pm on my check in day it still said my room was getting prepared. So...went up to the check in desk to see what was up. The lady was not friendly at all, wasn't wearing the normal uniform everyone else was wearing so I don't know if she was a manager. Something was wrong with their system, after about 10 minutes she finally handed over the the room cards and said our room number. I stood there for a minute and someone else asked her a question. She just walked away and left. Didn't set a good tone. - The food court on the Promenade is way too expensive for underwhelming food. - Don't bother with the Restore rooms, it didn't feel any different than our last one. - Bed is horribly hard and pillows are horribly soft, no support at all and woke up constantly with sore neck The good: - Great location, easily walk to Cosmopolitan next door in 5 minutes, Park MGM in 5 minutes, Bellagio, NYNY, Excalibur, MGM, Paris all within 15 minutes or so walking. Then from those you can trams to about anywhere. - There are really great food places, higher end though - Good selection of slots - Rooms are clean with great strip views and full large windows - Sits just enough off the strip that the normal bums don't wander in like other places - Smells good - Nice scenery inside the lobby