The Cosmopolitan of Las Vegas

Stayed August 7–10, 2025 The Cosmopolitan has been our favorite hotel on the Las Vegas Strip for nearly 15 years. We've always loved the trendy, upscale vibe and the unbeatable central location. However, after our most recent stay, we’re rethinking our loyalty. Check-in was excellent—friendly, efficient, and welcoming. Unfortunately, that was where the positive experience ended. We were placed on the 57th floor of the Boulevard Tower, which is very convenient for parking and Strip access. But it also sits directly above Marquee Nightclub. We expected some noise, but the music went on into the early morning and made sleep totally impossible. A simple heads-up at check-in about the potential for noise would have been appreciated. The room itself was a letdown. The walls were dirty, and the balcony couch was filthy and torn—completely unusable. This was surprising, as the Cosmo used to be one of the cleanest properties on the Strip. Even more frustrating, housekeeping never serviced our room during our entire three-night stay. No, we didn’t have a “Do Not Disturb” sign on the door—in fact, we didn’t even have one. Yet, staff came by multiple times to check the minibar. It felt like guest comfort wasn’t a priority. We’re sad to say this experience fell far below the standards we’ve come to expect from the Cosmopolitan. It may still work well for partygoers, but for us, the charm has worn off. For now, we’ll be exploring new favorites on the Strip.

I so wanted to love this hotel! Such a great location and rooms are so spacious! The check in was flawless, but the 5 star didn’t last. This hotel is pricey and should have robes in the room. The shower is weak and never really hot…but the room never is really cooled. But the “never come here again” is the annoying “Rose”! She is the AI bot who is so busy trying to come on to all users(straight females included) she forgets to be helpful! Her favorite line “None of my friends in Guest Services are available to chat right now.Try back later….” Nothing is more irritating than Rose. I will not come back

We had a brilliant stay at the Cosmopolitan! Check in was a little slow, but that was the only issue we encountered with our stay! We had an upgrade to a wraparound balcony suite which was great! The amount of space was brilliant! And don’t even get me started on the balcony! Our stay was perfect from start until the finish! The staff were very professional. Would certainly stay again!

Malachi and Edgar was the best security personell ever. Cannot believe the service i received. Wow!! They need to give these guys a raise i received all the help I needed

MALACHI AND JOSE HELPED ME OUT SO MUCH COULD NOT DO IT WITHOUT THEM!! BEST PEOPLE ON THE FLOOR WORKING THERE TAP IN !!!!!!!