The Cromwell Las Vegas

Angeline and Chuy made the bar service!! We stayed at a different hotel on the strip but made a point to stop by the Cromwell bar each day due to their cleanliness and EXCELLENT customer service. Highly recommend stopping by and seeing Angeline!

Wonderful hotel and a prime location. More importantly, Karen from housekeeping is fantastic. I was in my room when she arrived and as she was changing out the towels, she gave me several recommendations for where to go and what to see. All the staff were fantastic, helpful and stood out compared to other hotels I’ve stayed at on the strip.

We stayed here for three nights in June and were immediately charmed by the boutique-style check-in experience. The entire staff was warm, welcoming, and consistently friendly throughout our stay. Our double room was comfortable and spacious enough for both me and my dad. It even featured a small balcony—though the view was mostly of another rooftop, it was still a nice touch. When booking, I made sure to request a quiet room after reading about potential noise from the rooftop club. The hotel was very accommodating, and we didn’t experience any noise issues at all. Housekeeping did miss our room one day, but we were able to get extra towels without any hassle. One tip: don’t rely on the in-room charging accessories. I recommend bringing your own charger and using a standard outlet—worked just fine for us. I didn’t get a chance to use the pool, but I did try to reserve a daybed and they were already sold out—so book early if that’s on your list. The location is practically perfect! It’s an easy walk to Paris, The Forum Shops, and plenty of great restaurants. The casino was never crowded, and the dealers were actually personable and friendly—something you don’t always find on the Strip. I’ll definitely be checking availability here for future trips. In my opinion, it offers the same upscale feel as Aria, but at half the price.

Corey and LaBrisha provided outstanding customer service at the Cromwell Casino Cage! They were both extremely pleasant, fast, accurate, and helpful! I truly appreciate them having great attitudes and being professional while being great at their jobs. Thank you!

Natalie is by far the best cocktail waitress we’ve had in Vegas. We’ll be back to the Cromwell because of her exceptional service.