Awful...first off the pictures of the room are misrepresentation...a picture of a bright room at night isn't even that bright during the day with all the lights on!...it's dingy, dark, and cramped. I requested an additional lamp but was sent a tray of light bulbs with a worker who didn't speak English. The front desk had one worker, a "manager" who was no help for all concerns. Finally told there would be a refund but over a week later that has not happened. Also, their pool could only be used one hour a day!

Paid for a room and then can't sleep until 4am after the nightclub stops. Whole room shakes from the bass. I thought a 5-star hotel would have some kind of sound insulation. I'd avoid this place unless you're part of the party until the early hours.

We were fraudulently charged over $400 in mini bar charges and the hotel billing department refused to help. They even went as far as to claim the removal of the products was confirmed. This is a complete and costly scam. Avoid them at all costs.

Billed as a 'boutique' hotel..Worst hotel on the strip. Pool chairs have to be bought unless you want to sit in the sun. Can of beer at the pool $15. Coffee machine in the room but no coffee. TV remote broken. Noise level in all areas is loud. Wifi is slow. Front desk people are friendly.

So check in with Adoria was not nice, she was very unwelcoming, unfriendly, coming off as very rude, gave us no information about the hotel or how to get to our room. Just looked annoyed and did'nt care about us! Thankfully the next day had a lovely supervisor at reception called Gavin who helped us with everything, was amazing, friendly, so helpful and could'nt do enough for us. Thankyou Gavin! Apparently management are aware of Adoria's attitude and are dealing with it! They need to, it really gives a bad first impression of the hotel! to be fair did'nt see her the rest of our stay so hope she's gone!! The rooms are nice and plush, i like the style of them. Strong smell of bleach when we checked in so they need to look at that but nice and clean. Shower very good, bed very comfy. has a safe, hairdryer and iron with an ironing board so is all good. the fridge is full of drinks and stuff which is such a shame as would've been lovely to have a fridge you could put water and breakfast stuff in. I would recommend the hotel do this as no one drinks the expensive drinks anyway! The fact the pool was not owned by the hotel and you had to pay hundreds of dollars for a cabana to go was very disappointing as one of the big reasons choose to go there was the pool! you can go between 11am-12pm for free once a day. but we never managed to get there! they really need to put this on everywhere you can book the hotel as is a real negative! you can go to flamingo and ceasers pool but not the same! It's a nice small hotel which we preferred, bar staff very nice, great location even though a bit noisy. Would've stayed again its just the pool!