Fontainebleau Las Vegas

I don’t know what to say. It’s just a big impersonal casino. Seems to be overrun with too many people all jammed together. Dealers vary from good to sad

thee best hotel in Vegas hands down the place is super clean and family friendly my whole stay was very relaxing and my family loves it

My first time staying here and last I had high expectations. When we got to the room it smells like sewage. It smelled so bad we had to stsy outside. We went back to front desk and they did nothing for us worst customer service ever. They down graded us to another room. Never staying here again. I never been treated so bad ever. There’s many other Hotels don’t stay here.

I have never received such horrible service from both the front desk and the manager about our room situation. We checked into our room to find it smelled horribly of sewage and when we went downstairs to switch rooms that’s when the rudeness and attitude came out from the blond lady in the front. She downgraded our room in response and said that was all she could do for us. Last time I stayed here I had such great service so I wanted to come back here and was instead treated like a speck of dirt on her foot. The manager came out and gave the same monotone unwelcoming response. This experience left such a sour taste in our mouths and we won’t be coming back here. There’s plenty of other great hotels to stay at in Vegas. We’ll definitely go back to sticking with Palazzo instead.

I stayed at the hotel for 2 days during a work trip and it was excellent. The room was bigger than I expected, with a stunning view of the pool area and the Sphere, staff was super helpful and friendly and all the amenities were amazing (eg. a "cold drawer" next to the mini fridge so you can store your water and stuff, perfect!) No coffee machine in the room, but I learned that's normal for Vegas.