Mandalay Bay Resort & Casino

Great place. Family friendly. The pools are great, and Aquarium is wonderful. I stay here every time I go out to Vegas which is about 5 times a year. Good food selection. The app and housekeeping are wonderful. Pools were not heated which was the only thing that sucked.

Room was not up to the standards in the past. I would definitely ask NOT to stay in room 4-313! We visited several other MGM properties during our 4 days…first time eating at Emerils in the Grand and it was phenomenal!!! Drinks have gotten a bit pricey poolside?

Lots of amenities; good dining available; friendly staff; convenient to airport. The big drawback is that there is a horrible fitness facility. Line to get on treadmills. No towels handy. Limited space. No room for floor exercises. Almost no equipment. How can a place the size of Mandalay Bay not have something better?

The rooms are spacious and clean. Fairly modern. The restaurants within the hotel are solid (i.e. StripSteak and KUMI) We came for WrestleMania weekend. Lots of people coming into town. But they just had the Superbowl in February 2024, so thought they know how to deal with big crowds and a lot of people checking in on the same day. I was very wrong. Got to the hotel at 3:05pm. Check in was supposed to be at 3pm. I was told my room (two queen) was not ready and they had no estimate on when it would be. An upgrade was offered, but only if I wanted to pay $50 more per night (4 night stay) with a King Bed and a rollaway bed. I figured it might be an hour...not worth it to upgrade. I did not gain access to my room until almost 9pm. I will say the gentleman at the front desk tried his best to help and they ended up refunding the first night's rate. Still felt like there was more that should have been done. Do not stow your bags with their bell hop team unless you want to be heckled by their staff for tips. The gentleman (Derek I believe) who took our bags proceed to us that a different team member would be getting our bags to us when we returned and that they don't share tips amongst staff. This was very odd. We did not have cash to tip him. When we walked away he proceed to very condescendingly tell us "oh wow thanks guys" Felt very gross and not luxury as Mandalay Bay should be. Not dying to come back here. Too many better options in Vegas.

Overpriced for what you get. Poor gym facilities and chaotic check in process. Staff were unresponsive. I would stay elsewhere though maybe this is what Vegas has to offer. Maybe it’s better if you are only traveling with family and not for work.