NoMad Las Vegas

The Library inside The Reserve is such a great hidden gem, the food was great, atmosphere was amazing, we highly recommend this place. The casino is fantastic, table games are less than $25, slots are great and there’s no smoking.

My husband and I stayed here for 9 days to celebrate our 30th Anniversary. We are frequent travellers to Vegas and always stay either at The Reserve or Park MGM. We love the non smoking casino, hotel, the pools and proximity to everything. We had a few hiccups with our stay. Housekeeping always misses our room the first morning of our stay. I don’t understand why or how that happens but they make it right as soon as we call but we shouldn’t have to…definitely some type of disconnect between reservations and housekeeping. Secondly we were comped a daybed at the adult pool by the conceirge when we checked in. This had been prearranged months before we arrived and while Tatiana knew about it and provided exceptional customer service the pool manager and complex did not. To say dealing with the pool staff was brutal is an understatement. While some attendants were helpful the manager and a couple attendants were rude and condescending. Thankfully with the help of Tatiana and Jonna our pool server we got everything figured out. But just so unnecessary and a waste of our time for something so simple Special mention to Roo and Jonna at the adult pool who are just wonderful and a pleasure to talk to. Tatiana at The Reserve conceirge was also excellent and nice to speak with. We are back in August so hopefully it’s a smoother stay.

Everyone was so welcoming and generous! We were given an additional $100 resort credit right upon check in which was so nice! We found the pool area extremely comfortable because of how private and serene it is. We were given an extra beer on the house as well! The room was elegant and luxurious. The overall vibes was amazing. This is the first time i actually was excited to come back again soon! Shout out to Jasper (bell service) and the other young Mexican-American gentleman who helped us check out. The lovely woman who checked us in and gave us additional $100 resort credit. And lastly, shout out to the nice Spanish or Mexican bartender at the Terrace Pool bar who gave us a BOGO deal on beer!

Good experience but have a mystery charge to deal with….

We make Park MGM our preferred resort due to the fact that it is smoke free. It has the Eataly food court. The resort is bright and clean with great service