NoMad Las Vegas

The Reserve at the Park MGM is the perfect place to stay. It is centrally located on the strip making it easy to reach multiple adjacent properties. The Reserve is incredibly quiet and the rooms are interesting in that each one is decorated in a European apartment style. The hotel does not have the crowded feel of other large hotels. It is very easy to get an Uber or Lyft. We also liked that this was a smoke free environment. The Primrose restaurant offers a delicious breakfast with excellent service. Check-in was the only disappointment as our room was not ready at 3:00PM, but upon complaining a room was found.

Fabulous, classy, elegant, but comfortable atmosphere small but not too small. The rooms were beautiful. It was spotlessly clean spent four nights at six. Different restaurants were all fantastic.

Only place I’ll stay when traveling to Vegas. Clean and organized casino and hotel.

Great customer service. We would definitely stay here again on our next trip to Las Vegas. Smoke free hotel and casino. Beautiful, clean rooms and in a great location on the Strip.

Service was nonexistent. We did not know there was a separate check-in for the RESERVE until after the fact. It was in some obscure location with a guy standing in the darkness. We kept calling to see if our room was ready at 3 ( it was an “upgrade”) but every time we were transferred the phone call was disconnected. When we finally got to the room, the wooden floor was nice and the bathroom was very clean. Other than that the room was junk. The RESERVE referred to it as “boutique” but it was really cheap stuff that didn’t work well. For example, the phone was garbage. The worst was the window area - the sofa was filthy as were the padded room dividers on each side of the window. They looked like stage props that you would get for free at a dump site. Since my trust level was low at this point, I asked multiple people to ensure us that we would be able to get someone to help us bring our luggage down at 4 am and to obtain a taxi to the airport. They assured us that there is 24/7 service and someone would be at the Bell-desk. Yeah, right. That morning, we called multiple times and no one answered. We are in our mid seventies and my husband has health issues. We brought our luggage down at 4 am, and there was one lone person in the lobby at the check out. I “checked-out” and this person apparently did not do his job because later in the day between flights I was told that we were not checked out. Anyway, no one was at the Bell-desk and there was no sign of security anywhere. We stepped outside and lucked out to find one taxi to take us to the airport. Good bye RESERVE, you were an awful experience and I will never waste my hard earned money on your trashy hotel again.