The Palazzo at The Venetian Resort

This was my first stay at a Sands property and I now fully understand and appreciate why I’ve avoided it for so many years. The “Luxury Suite” at the Palazzo was large, but dated with a myriad of light switches that were inconveniently located throughout the room. No bedside switch to turn off the lights in the room. There are also no voice controls for any of the room features, which would’ve been handy if you were gonna keep the electrical as is. The WC was large and spacious. Good shower pressure, but I was regularly flooding out the WC since the water stripping doesn’t extend the full length of the door. As a Diamond member in their rewards programme, I got absolutely nothing — no upgrade, no lounge access, no on property discounts. I had two meals on property — at Grand Lux Cafe which served heavily salted and overcooked food; and Starbucks, which appears to be one of the better ones on the Strip. The gaming experience was a bit yawn with low RTP and not exactly the best visitors to the Strip. On my way to checkout, police were taking a statement from a guy with no shirt or shoes. Very classy establishment.

All staff including dealers, waitresses, cleaning, managers took ownership in client ownership. Provided best sevice.

Palazzo is a gorgeous hotel with extravagant rooms, exceptional restaurants, great slots and table games…friendly staff too!

My wife and I took a spur-of-the-moment Vegas trip for 4 nights and stayed at the Palazzo (11/8 - 11/12). We checked in with Cathy and she was excellent....even telling us about a new steakhouse named "BOA". (I'll be writing restaurants reviews). Our room was clean - quiet - comfortable (just the way I need it!). We opt'd out of housekeeping the whole time, instead we just got an extra set of towels, tp and Kleenex from a housekeeper in the hallway. The only problem (not really a problem per se) was the shower handle was loose and it took a while for us to get hot water....but it eventually came. I get up early to start gambling so the time of morning may have been a factor. I'd hoped to reach "Chairman" level but didn't quite make it. We tried a few new restaurants (Bazaar Meat and BOA) along with an ol' favorite (Milos). We hit a few jackpots but still went home down some $$$ but still happy after a terrific time. The bartender (DAVE) at the casino bar in the Venetian is awesome....totally what a bartender should be (personable, friendly and makes a great drink!). It was another fun trip and we can't wait for the next!!!

What a hotel! It’s beautiful and has every type of restaurant, shop and amenity you could think of. Our suite on the 40th floor was stunning. I’d contacted the hotel before our trip to say it was our anniversary sand they made it extra special for us!