Paris Las Vegas

They had the nerve to charge the Paris resort fee when we were staying next door! We booked 4 rooms at Paris Las Vegas Resort. "We" are 4 couples in our 70's and we flew from Boston to Las Vegas to Begin a road trip to National Parks in Arizona, Utah, Wyoming and Montana, My wife and I have been to Las Vegas many times and I have at one time or another stayed at most of the hotels along the strip. The other couples had either not been there or were there 30 years ago. We checked in and were given rooms in the Versailles Tower (i didn't know they had more than one tower). We Followed the signs for the tower across the casino floor to an elevator that went up one floor and then followed the signs further through hallways and over a "bridge" and more hallways to another elevator that took us to our rooms. We freshened up and went to get something to eat, when we got on the elevator we could go to either the bridge and ballroom floor or the lobby we chose lobby and came out in the horseshoe casino. Thats when I realized I had stayed in this tower before, But it was Bally,s then not Paris . So they apparently already had a walkway that connected these two towers and decided to change it to part of Paris even though it was a "mile "away from everything in Paris including the pool which is easily accessible from the "real"tower.

The last two times I've stayed at this hotel the front desk has been awful. Huge line of people checking in with only two staff working the front desk! The first time I was checking in at 11pm Sunday and the second time 6pm Wednesday. Over 90 minutes to check-in!!! The attitude of the staff is terrible, really poor customer service.

As always the Diamond check staff is awesome always offering water upon check in and trying to get us into a room immediately

Upgraded to tower view room, however view hindered by filthy windows. Room overall rundown, frayed bed and dated furniture. On the plus side pillows comfy, which for me can make or break a trip! Location of the hotel is great, not sure I’d go back though unless rooms updated.

First I'll start with my first appearance and how Uber was required to drop me off in the dark parking garage behind the casino. No one was out there, it was dirty and there were no signs pointing to the direction for the lobby. If you don't ask for a view of the Eiffel tower, you won't get it. I asked to borrow a robe and they told me it's not available for standard rooms. Why? This is VEGAS. They also charge you for wifi for more than two devices. I was traveling for work and have 4 devices so......It's also smokey throughout the hotel. Could be better and will likely spend a little more money elsewhere next time.