Red Rock Casino Resort Spa
Las Vegas, Nevada
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About the Hotel
The Red Rock Casino Resort Spa was named for the majestic Red Rock Mountains at the foot of the resortâ€(TM)s 70 acres of stunning natural desert landscape, in Las Vegas. Paying homage to the elegant desert oasis resorts of the mid- 20th century, the feel of red Rock is classic, cool Las Vegas. Exotic woods, marble, crystal and fabrics adorn each room, and accent the spectacular views of the Las Vegas Strip or the Red Rock mountains. The casino is revolutionary, with natural light and an impressive array of game options, the spa is the epitome of tranquility, the dining is an epicureanâ€(TM)s delight; in short, Red Rock offers everything you seek in Vegas, and much more.
Location
Red Rock Casino Resort Spa
11011 W Charleston Blvd
Las Vegas, Nevada
89135
Nearest Airport: LAS
Features and Amenities
- On-Site Amenities
- Concierge
- Pool
- Interests
- City
- Spa
Reviews for Red Rock Casino Resort Spa
2 star Hotel
We went to Red Rock Casino and Resort to celebrate our 26th anniversary. The staff were nice and friendly. This seemed far from a 5 star Resort. Our room was extremely dusty and needed vacuuming. The pool view was good considering the film on the window. The shower clogged up. The bed was really low and uncomfortable. Maintenance came and fixed the drain. The night continued to get worse with the loud beating music from the lounge. We were on the 15th floor, but the music seemed one floor below until about 2am. We checked out 2 days earlier than planned and went to the Venetian. Our only regret is not booking at a true 5 star initially. Red Rock Casino and Resort, we came, tried, but it was a terrible stay.
Pershelle C - Huntsville, Texas
Nice hotel and casino but doesn't value customers.
In the past 2 years my wife and I have stayed at Red Rock several times. My status was upgraded in April due to my play. Just received new offer codes for September and October. Checked on 3 nights mid-week in October and the best price was $1,500!! No thanks, we will be going g to Cancun instead.$1,800 all-inclusive for a week. Much better value. The funny thing is that last year we stayed 1 night at Ceasars then moved over to Red Rock. I now constantly received free room comps from Ceasars. I have received about 15 room comps through the end of the year. Oh, and lastly the Thai restaurant charged me an extra $3.00 for rice to go with my curry. I questioned the waiter as curry should come with rice. But was told that all of the other casino restaurants were charging for rice so they started charging as well. Talking about pickle and diming the customer.
Michael J
They do NOT value you as a customer or care about your safety!
Stay away from this place as they do not value you as a customer. We were staying here recently because in the past, it's been a good experience. This time around on Saturday night between 12am and 2am there was a security issue in the room next to ours. So much loud noise and people going in and out of the room that we could not sleep. Called down to the front desk to ask them to tell the security people to be more considerate and they yelled at us saying we should just let them do what they need to do!! Figuring people were just stressed, we left it alone. When we went to check out we mentioned this experience and the person said "Oh yeah I know about that... It was bad. So sorry." Nothing else. No offer of compensation for a night where we got no sleep due to the stupidity of the security people who insisted on slamming doors. And if the security incident was so bad why didn't you think of OUR safety and and move us elsewhere instead of yelling at us?? Completely pathetic... Shows how bad the hospitality sector has gotten these days. Please stop calling me a guest because what I really seem to be is an annoyance!!
jane981422
Nice place, great food!
Red rock is a great place to stay with wonderful restaurants and bars. Room service was fast with friendly and professional personnel. We were disappointed to learn the shuttle service was stopped during the pandemic yet still advertised as working. The loud, constant club music at the pool was very annoying making you not want to relax there.
hanrahan86 - Englewood, Florida
Would Continue to Stay Again - Spa was Amazing!
Edited my Review to include Spa Experience ** I have stayed at the Red Rock Casino twice, both in the summer time between July and August. I love the summer months because although hot, there are much less crowds. My stay was pleasant— the check-in was smooth and the gal that greeted me was nice. They directed me to the VIP check-in where I was able to get my key card promptly. For my August travel, I stayed here from Friday-Monday. I had a room with 2 queens for my friend and I which overlooked the pool and mountains on the 17th floor. The bathrooms and room were clean. I didn’t have any issues with the bathroom sinks or plumbing, everything worked fine for me. When I pressed the button for room service to make up my bed when I left in the morning, it was done by the time I got back to the hotel in late afternoon. My room was clean as well, and I had so many pillows with different fluffiness for when I wanted a flatter pillow or more firm pillow. My friend contacted the concierge a couple of times since she had questions on the business center and the concierge answered promptly and directed her the best solution to resolve what she needed. We also booked massages at the Spa which was amazing!! The massages for us were amazing and loved that we could use the saunas and pools for the duration the spa was open, even after the massages were completed. That was an extremely good value and I would definitely go to the spa every time I stay now. The saunas inside were clean, it was clothing optional and I felt safe inside the area. We spent hours laying around the private pool. The valet service guys were super nice, one individual was kind enough to take our photos in front of the hotel. Loved our VIP experience and our interactions with all the employees there! I do agree with guests who mention the noise. On Saturdays, there is significantly loud music that I can hear from the 17th floor from the Casino’s club area by the pool. The event is clearly stated inside the casino so it’s not a surprise for their Saturday events. The bass of the music can be heard from my room from 10PM to 130AM. With that said, my friend was able to sleep through it but I was kept awake. Generally, it’s not an issue since I’d generally read or watch television. It was challenging in this instance as I needed to be up at 6AM the next day and couldn’t get to sleep until the club music stopped. If you stay on a Saturday, I would recommend to have a room on the opposite side of the pool if you are a light sleeper or go join the club music until it closes Haha Otherwise, staying on a business day or Sundays, you shouldn’t have any issue with the noise from the pool or club as it is relatively quiet those nights. I also really liked the pool outside. It was nice to relax in and there were lots of pools available to hang out in. Didn’t have concerns with service at the Sandbar or getting my drinks either. Other than that, cleanliness was on point, friendliness on point, and I enjoyed all the restaurants inside the casino! The valet was also really nice and friendly!
amandapanda2 - Phoenix, Arizona
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