SAHARA Las Vegas

Check in was a breeze. Casino was nice and clean. It was hard to get a drink on the casino floor during the early afternoon at times. We just went to the bar and played the machines there for a drink then. Restaurants were great. The sandwiches in Chicken and Pete’s were huge! We could have split them. Definitely would stay again!

A lovely hotel, simple but engaging pool area and some great restaurants inside. The rooms were good and staff friendly.

Hotel is good. Rooms are very comfortable and clean. But…. Hotel guest services must be a joke. No room service for a meal. Then the counter.. The concierge area… Is the slowest I experienced in my life. I will get there again only for business needs. Not family friendly

Worst hotel I have ever stayed in the States, firstly check in is a scam they try upsell you a higher room and really talk down the booked room. Lifts are ridiculous they have a queue all day everyday as they are so slow and not enough for the guest ratio. The pool is only open 10-5 so there is no outside area to sit out in throughout the day, security around the pool? They stomp around being rude and aggressive to everyone if you do not get there by 10am you won’t get a sunbed and they reserve over half the outside pool area and expect you to pay to use the reserved areas even though they are empty all day. Awful customer service I asked for a towel and was told they have a towel shortage by the rude security guy! The other pool is closed we were here for a week and it was closed all week it’s hot in vegas and cannot even enjoy the sun outside. I witnessed the rude security running over to shout at two elderly ladies playing cards around the pool?! Clearly have nothing better to do! Rooms were not cleaned everyday housekeeping is slow had to call 7 times to get clean towels! No slippers or bathrobes in the rooms. The worst bit of the stay was the staff every single staff member is vile they are rude and unprofessional no one smiles says hello or is helpful never experienced this in America. There are much better places to stay in Vegas do not stay here I would not recommend it at all. Also requested late check out and they said no even though hotel is empty and rooms online are £50 shocking service!

One of the reasons we chose this hotel was nice pool area. Pool is opon prom 10am to 5 pm (7 hours only) but this day was closed because of windy weather. In the meanwhile Staff was preparing for closed event at 6pm. That was True reason for closing pool for everyone who payed to stay at this hotel. WiFi connection is terrible. Room has long couch which is unsuable because it was design to look nice not be comfortable. Walking from parking to room takes 10-15 minutes depends on elevators. Shower gives random temperature of the water. One of the worst hotel I have been and I am a freuquent traveler. On photo a Line for a private pool party the Day pool was closed to guests.