Skylofts at MGM Grand

I wrote a review last year for Skylofts, and I am back again with another follow-up. Eunice and her team have a top-notch product that provides a fantastic experience. The Hotel within a Hotel concept is not new, but Skylofts' integration within the MGM Grand just feels different from other models. Rooms received upgrades over the last year. I had two 1-bedroom Skylofts this year, and the other person in the other Skyloft (also a repeat Skylofter) also mentioned the updates to the room. The service is truly what sets this apart; the butler and concierge teams were extremely helpful, and with each time I have gone (this will be my fourth time in 7 years), I feel more comfortable using them for things. TIP: I know it can be overwhelming with all the people. If you believe you only see someone once (bellhop, driver), tip them cash there. When you are upstairs, you can request an envelope at the check-in/out desk and provide cash separately for the butler and concierge teams, as they pool their tips. While there, the concierge representative made some nice suggestions for a place to go have drinks without all the bluster for a Saturday night. The suggestion, which could actually serve as another tip, was the Mansion casino bar. I have walked by it before, and the gates are closed, and the windows are drawn. The bar is tucked away on the right side, just after the entrance to the casino portion of the Mansion from the general casino floor. Sergio, the bartender, was great. Liquor selection was fantastic. My friends and I were there for a couple of hours. Perhaps that is not what MGM wants (non-Mansion guests visiting and crowding the Mansion bar), but no one was there, maybe we saw a couple of people there for 20-30 mins, and Sergio encouraged us to stay. Only concern, and it is the same one as before, Skyloft availability. I needed to submit several requests over a 6-month period to just get the first 1-bedroom Skyloft. Each time, my Fountain Club Representative was being told no by the Casino team. Shout out to my Fountain Club rep, Justin, who was fantastic. I admittedly knew nothing about the Fountain Club, and a card randomly came in the mail. A smart idea by MGM to implement that program, and I am glad to have Justin for it because he got me my 2nd 1-bedroom Skyloft a couple of weeks ago. The downside for me is that I am responsible for a larger group of people who will follow my lead. If I can't get a Skyloft, I won't be going to MGM Grand; I'll go elsewhere (Aria, Bellagio), and the rest of the group will need to plan their travel accordingly. It is unfair for them to have to book their travel so close to the date, as costs usually rise as we get closer to the date. In fairness and balance, my Fountain Club rep explained the economics as to why the Casino will hold inventory, and it is completely justifiable. So it is just something I will have to deal with, but it does make planning tough for me. For transparency, I did request a 2-bedroom and 3-bedroom Skyloft and was told "no" throughout the process (and I even offered above-market rates for the 2-bedroom to the Casino through my rep). Regardless, Eunice and her team (butlers, concierge, etc) made another fantastic experience. The service was again above and beyond (from large-group, private-room dinner reservations to shipping a large box home). I put value in the title because I would gladly pay higher rack rates for these rooms. These are a really great value compared to everything else in the luxury room category within Las Vegas. In summary, Skylofts continues to set the standard for luxury stays in Las Vegas, delivering outstanding service and value year after year. I look forward to returning for another memorable experience.

Perfect from the minute you step in, you are treated like royalty. Everyone is so accommodating and friendly and the 2 bedroom suite that we stayed in was perfect. Family friendly or Friends the only thing that didn't guarantee is a win at the casino, but everything else they promised is true.

I booked a solo vacation to Vegas and was looking for something luxurious, but due to my budget, the MGM Mansion and Bellagio Villas were not in my budget. I chose the Skylofyts because they offered rates around $700 a night, and that includes immaculate, 24-hour butler service and a personal concierge. The lofts are spacious and beautiful and the public rooms are pristine; however, good old-fashioned service is the best part about this place. The staff leaves nothing up to chance and they attend to your every need, helping you secure great show and dinner reservations. I would highly recommend the Skylofts to anyone, but especially those who want to experience treatment normally only reserved for high rollers (and at a reasonable price, all things considered).

Amazing experience. The staff really goes above and beyond. We love the Sky Suites at Aria, but the Sky Lofts at the MGM Grand were on another level. They were very accommodating with my kids and made sure they had a good experience. There was no charge for a rollaway bed like at Sky Suites, for example. If you haven't stayed here, do a little research so you know what to expect and can take full advantage of the services available to you. You can get VIP access to shows and restaurants and more. Exclusivity/Safety - You get exclusive access to the Sky Loft floor (29th floor), which is decorated very nicely. There are always staff members at the desk on that floor to help with any of your needs. As a parent traveling with kids, that made me feel very safe. You use your key card to access the Sky Loft floor, and there's a shortcut to the VIP lounge at the ground level, which I believe is only available to people staying in the Sky Lofts. Suite - Very nice. I believe they said they were in the process of doing some upgrades. The furnishings are fine, and the electronics are high end, but just a bit dated. We couldn't connect to the Bang and Olefson system via bluetooth, but no problem, they brought us a portable JBL bluetooth speaker. The primary bathroom has an infinity tub, which the kids loved, and a huge shower with steam and maybe 9 different jets of water you could turn on. The walk-in closet was large with tons of hanger and drawer space. The bed was just ok - maybe a bit on the softer side. The suites are very quiet. We never heard anything from our neighbors, and the butler said we could freely play the JBL speaker he brought us. I thought the view was going to be disappointing as we were facing away from the strip, but there were cushions along the huge windows that you could sit on with a great view of the sphere.

Our stay at the MGM Grand Skylofts was absolutely phenomenal from start to finish. The customer service alone sets this place apart, every staff member was attentive, professional, and genuinely focused on making our experience flawless. From check in to checkout, we felt taken care of at the highest level. The Skyloft itself was stunning. The room was spacious, modern, and beautifully designed, with luxury details everywhere you looked. The views were incredible, the layout was perfect for both relaxing and entertaining, and everything felt extremely private and upscale. This is hands down one of the best stays we’ve ever had in Las Vegas. The combination of elite service, beautiful rooms, and overall experience makes it an easy 10/10. We will absolutely be coming back and will recommend the MGM Grand Skylofts to anyone looking for a top tier Vegas stay.