Skylofts at MGM Grand

The single best luxury experience I’ve ever had in my entire life. Upon check-in, we were greeted by our Butler, Nolan, and Star, the concierge. All other staff were standing at attention, and it appeared that we were checked in privately so that we could truly feel special. I then encountered Jonathan, the manager. I had requested an upgrade to a two-bedroom loft, and he advised me that it would only take a few more minutes to prepare our new room. He was completely understanding and accommodating. Just as Jonathan had promised, within minutes we were whisked off to our two-bedroom loft! The room was unlike any luxury accommodation I’ve ever seen — 3,000 square feet of pure elegance. From the artwork to the breathtaking view, everything was sublime. The infinity tub, the steam shower, the foosball table — every detail was exceptional! We were celebrating our anniversary as well as our daughter’s birthday. The staff went above and beyond to help us prepare, even bringing in a full-size refrigerator, a microwave, and a full-size trash can. Unbelievable! They also secured us a reservation the next morning at the Mansion Restaurant. My wife and I were absolutely blown away by their ability to anticipate our every need. Nolan, Star, and Jonathan made this stay the single best hotel experience we’ve ever had — anywhere in the world. The true definition of luxury: the MGM Skylofts. Worth every penny. Don’t hesitate — book immediately! You will not regret it.

Fantastic service. No stone left unturned. Incredible experience. The staff is beyond friendly, prompt and made trip unforgettable. Can’t wait to return.

Old rooms that need to be renovated, when it rained water was leaking from the roof and windows. Staff members refused to take our shopping bags to the room. Constant phone calls waking us up in the morning as well as emergency alarm system testing going off in the morning while everyone was sleeping. For the price there are much better places to stay in Vegas.

This was more of a family vacation than gambling. We had our 2 grandkids with us. Did Grand Canyon. Shpere. Shows etc. MGM Skylofts was amazing experience, beautiful rooms, stream showers, staff goes the extra mile for us, which made the vacation with grandkids even better.

Everything about the loft experience was amazing! The staff is top notch, The service is top notch! The food and the room was amazing. We did a Spa day and was incomparable to anything else. The wife visited the salon and had her hair and nails done and felt like she was royalty in there the whole time. Thank you to the team at the SkyLofts and the Salon and Spa. It was an unforgettable trip.