Trump International Hotel Las Vegas

Upon arrival, I was offered a discounted room upgrade, which I accepted in good faith. Unfortunately, what I received in return was one of the dirtiest hotel rooms I have ever experienced. The condition of the room was completely unacceptable: • There was a large clump of hair in the shower, clearly left from a previous guest • The vanity and surfaces were covered in visible dust and grime, as if they had not been cleaned in weeks • Dust and debris were noticeable throughout the room • The television barely functioned, adding to the overall poor experience Due to a packed schedule, I chose not to spend my time going back downstairs to request a room change. However, that does not excuse the condition in which the room was presented in the first place — a baseline level of cleanliness should be guaranteed, especially at a property of your supposed standard. When I raised these concerns at checkout, the experience only worsened. The front desk associate was extremely dismissive and rude, stating that nothing could be done because I did not report the issue immediately upon check-in. Instead of taking accountability, I was told I could speak to a manager to “go over policies,” which felt more like deflection than customer service. To be clear, I was not asking for anything unreasonable — only a refund of the $50 per night upgrade fee, given that the upgraded room failed to meet even basic cleanliness standards. Between the condition of the room and the poor handling of my complaint, this experience fell far below expectations. I am extremely disappointed and would strongly reconsider recommending or returning to this property.

My company booked this hotel because it was walking distance to business I needed to conduct and it is low priced. Unfortunately, the check in experience was slow and my room had seen better days and was poorly cleaned. If feels more like the nearby Hampton where I have also stayed. I rate it poor because I could hear a dog barking in the room next half the night and the front desk did nothing to help. I will say the $26 omelet was excellent albeit quite small. Im a smaller guy and could have eaten 2 of them and maybe been close to full. This hotel is an OK choice. But it is a budget hotel under the guise of a luxury hotel.

I stayed here March 20-23 2026. Everything was wonderful from valet to housekeeping! Ashley checked us in on Friday night 3-20. Very professional ,helpful and kind, she went above and beyond! Everyone we met working was fantastic! I will certainly stay here again. Thanks for the wonderful stay!

Was a great week at the Trump tower in Vegas.

WOW!! I can’t find a reason in the World why people find problems with this AMAZING hotel. Yes, there may be a train going by…. BUT…. GET OVER IT! I have travelled the world as a Global Flight Attendant & on my own @ Luxury hotels. The moment you step into the lobby it reminds you of some of the BEST Hotels in the world. Spacious suites! I actually became a Trump International Member & look forward to more stays. This BEAUTIFUL property is walking distance to Fashion Mall.