The Venetian

This was my first time in Vegas for work and the Venetian was a great choice. The hotel is massive but it has everything you need. The security staff around the hotel was super helpful in giving me directions around the property. The rooms are very large and I had an issue with my AC and they fixed it super fast.

They take care of you in every way. Every question and concern was answered with a smile. I was amazed how much friendlier the staff at the Venetian are compared to other hotels in Vegas. There are sewing kits and all sorts of nice touches in the rooms/suites.

The room was big and comfortable. The couch a little worn out, but in general the whole area was spotless and beautiful. The cleaning lady was wonderful and helpful. What I would change is the problem with the hot water . We stayed four nights and three of those days I had no hot water for my shower. Twice they came to fix it and only once did I have hot water. So obviously I took a very fast shower. This is the first time this has happened to me, I have probably stayed at the Palazzo about ten times.

I checked into a filthy suite. My suite is located a construction zone so I’m walking by hammering every morning and no one told me that. I request housekeeping and they don’t show up for five hours if they do at all. Very cheap everything. I’ve stayed here for years and I’m spending thousands of dollars per night, but I’d be better off at the Holiday Inn. I will never stay here again.

Every aspect of our stay was excellent; from easy arrival access (we drove & parked in the garage), to check- in. Our suite was immaculate. Easy access to everything (parking, casino, Grand Canal Shops, surrounding areas). Brera (dinner) & Bouchon (brunch) were absolutely amazing. If there was one thing to improve, it would be the lighting in the Suite bathrooms.