The Venetian

as in the title. rest of palazzo was excellent. best upscale hotel for going to the sphere. restaurant row is complete with every choice but they are not giving anything away <7 bucks for an ice tea or diet coke>. room was big and quiet and service was excellent

We upgraded to a room with balcony and were disappointed to find us on the third floor with a view of a wall and the noise of industrial sized fans that keep the hall right beyond our balcony fresh. Sitting on that balcony on chairs that were covered in bird poop, the only view you have is that of your neighbours. The room itself looked grand in a dark way (windows tinted, not enough lights) but had no coffee machine or kettle. When calling housekeeping to inquire, I had to wait on hold for over 10 minutes, forced to listen to hotel advertisement, only to be told I could rent a kettle for $35. I bought one from Target down the strip for $20. The bed was uncomfortable with an old mattress and pillows that were way too fat. Instead of complimentary water, they offer condoms for sale. There is no price list visible for all the stuff that fills the mini fridge and counter. The entrance into the hotel is jarring if you are not into loud crowds, smoking and gambling.

Listing says "Free internet" - but they charge $19.95/day. Listing says "refrigerator" but there was ONLY a Pay-For-Beverage fridge. I had to remove items just to refrigerate anything in my 3-night stay, then go to the front desk and have the charge removed. NO coffee machine - but they told me I could order coffee thru room service. The best option was $38 for a whole pot of coffee...I opted for a $20 Latte instead. One day I tried to order coffee through room service and they told me it would be a 45 minute wait. You can't make this up. NEVER use this hotel for business - completely unaccomodating and unacceptable, especially for $300/night. I would never stay here again...they just want your $$$. (Their hotel listing says Free Internet & Refrigerator - Not true)

The Strip view for a surchage is ridiculous. On a previou trip I paid $45 a day to look out the window at the Mirage, Big Deal. I always insist on a Mountain View, on a high floor. The Poker Room is a good size, but less than half what it used to be. You can call down from your room to the Poker Room. They will tell you how busy it is and put your name on the List.

Everything was wonderful until I left. When I left I got my car from the valet and they had destroyed my key fob cover. This caused me a great inconvenience since I normally wear pants without a belt or belt loops. I had to purchase a new key fob cover because of their negligence,