Waldorf Astoria Las Vegas

One of the best hotels I've ever stayed at - absolutely beautiful, genuinely luxurious, and the service is fantastic. From the moment you arrive, the staff is attentive and helpful without ever being intrusive. The interior design is stunning, the food is excellent, and the views are incredible. The rooms are spacious and wonderfully appointed: the bed is extremely comfortable and even the towels are exceptionally soft. The gym deserves a special mention and the multiple pools are a lovely bonus. I went over to the Palazzo for a show and couldn't wait to get back to my quiet Waldorf oasis, far from the casino madness. Will definitely be back!

My first time in Las Vegas, came on my husband’s business trip. We arrived the last day of August and stayed a few days into September. The room was immaculate and upscale. Our bed was very comfortable, I enjoyed the lights and shades at the push of a bedside button. Staff came by to deliver ice and exchange towels in the afternoon. Room service was too pricey to justify, so I went exploring and enjoyed eating at Lemongrass in the Aria within walking distance. I checked out the prices at the in hotel: Peacock Alley, also very inflated >$100 for afternoon tea service. Enjoyed the Nespresso machine, but when they came to clean the room, room staff did not replace the coffee cups or glasses. So I ended up getting a latte while shopping at the Bellagio instead. The front desk and concierge service (directions and printed a map) were both extremely helpful. The doorman was very friendly, also. I did have breakfast at the Zen Kitchen, but very simple fried egg, toast and coffee. Staff was very attentive and checked on me quite often.

My 5th visit to this hotel and I’ve really noticed some differences this time around. Lobby, Hard Shake and Peacock Alley all very impressive but the bedrooms are looking really worn and outdated. 1st room I had had a number of damaged pieces of furniture which I did report and the bedside light/drapes controls did not work. They then moved me to another room which was a little better (apart from the broken kettle). As a Hilton gold member and staying for 7 nights they didn’t offer any upgrade whilst the person checking in before me was offered a suite for little more than I had paid for a king room! Another problem was the cabanas. I paid for one as I was meeting friends. $250 and it was filthy. My friends commented on it but as we only had the day together we left it as didn’t want to spoil the mood. I looked at the other empty ones and they were much the same. I have loved the Waldorf previously but really feel that they need to spend some serious money on renovating the guest rooms. Old TV’s, chipped and scratched woodwork etc. Bathrooms are lovely and big and no complaints there. Tried to contact the Manager via Hilton but they would not provide contact details??? Not sure if I will stay here again which is a real shame.

Something has changed. It’s just awful. From the room to the service. It’s not the same hotel as when I’ve stayed before. Do yourself a favor and try somewhere else.

This was the most seamless hotel stay we have experienced in a long time. Every detail was perfect from check-in to checkout. It's a beautiful, clean, tranquil place steps away from the casinos and attractions, and everything else Vegas has to offer. But when you return at night, it's quiet. We stayed in a spacious, junior king suite with a city view. It was lovely, with a large bathroom that had a separate shower and soaking tub. There is an adult pool along with other pools on the eighth floor deck. We enjoyed spending time there to cool off. The pool and bar staff were wonderful. The Dole pineapple colada was delicious. I had afternoon tea at Peacock Alley, and it was delightful! This is the only hotel I will stay in Las Vegas!